Application Support Engineer - Java/SQL (0-3 yrs) Noida (DevOps)
Iglobal Careers
Noida, India
3m ago
source : hirist.com

Job Description / Responsibilities :

  • Work together with Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Wish, Amazon, Groupon Goods, etc
  • Work with our customers to understand their problems, frustrations and roadblocks.
  • Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers.
  • Work with our product management and engineering teams to provide quantitative feedback of customer issues. Help drive product improvements to reduce customer frustration and friction.
  • There will be opportunity to work with a first class startup, learn business model and support development activities in future.
  • Key Skills :
  • APIs
  • Java
  • Location of Job : Noida

    Salary : up to 40k

    Desired profile of the candidate :

  • Excellent in Communication (English - both written and verbal)
  • Basic Knowledge on Application Support / Ticketing system
  • Must be aware of 24 / 7 work environment
  • Both sides cabs and meal will be provided
  • Basic / UG Qualification : B.Tech / BE - IT / Computer Science, BCAs

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