Quality Lead - Contract To Hire (C2H) - Pune
Burgeon It Services Private Limited
5d ago

Greetings from Burgeon IT Services !!!!!

Please find the beneath details

Organisation : CMM Level5 Company

Position : Quality Lead

Location : Hinjewadi Phase2

Experience : 5+ Years

Qualification : Any Graduate (50% throughout all academics)

Notice Period : 15 †30 Days

Job Description :

• Quality Control :

o Perform project audits & analyze trends

o Check on team members process knowledge & report on compliance gaps

o Highlight training needs to SME’s

o Monitor SLA / KPI’s of the team & perform actions for improvement

• Quality Assurance :

o Develop project documentation based on current process changes

o Understand process in depth & keep project documentation up to date

o Understand business metrics & trends , perform data analysis on key metrics

o Perform detailed weekly / monthly business reviews

• Improvement initiatives :

o Drive team performance on key KPI parameters

o Identify Continuous improvement initiatives & discuss with SME’s / client

o Drive the improvement initiatives to closure & feedback with relevant quantification

If you are interested, please let me know (or) kindly do refer any of your friends / colleagues for the same

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