CIB – DMO – Merchant services – Operations Analyst
J.P. Morgan
Bengaluru, Karnataka, India
4d ago

J.P. Morgan is a leading global financial services firm, established over 200 years ago

We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

  • We have assets of $2.5 trillion and operations worldwide
  • We operate in more than 100 markets
  • We have more than 243,000 employees globally
  • Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

    Our corporate functions support the entire organization and include the following functions : Accounting, Audit, Finance, Human Resources, Operations, and Technology.

    J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate Functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors.

    India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses.

    Our Corporate Centers are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally.

    The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

    Job Description

    As a Reference Data Specialist in Merchant Services, you'll provide operational support within our Corporate Investment Bank Line of Business.

    You'll be responsible for ensuring that all aspects of documentation management for clients are completed timely. Any exceptions and client / stakeholder inquiries are resolved quickly.

    You are expected to actively participate in the training sessions to understand the product and process flow / s. Therefore, you will focus on being able to function with minimal dependency on the team.

    You will be expected to partner with your stakeholders to service the clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, implementing templates in documentation system for operational use, implementing templates in e-signature platform, testing in UAT / PROD etc.

    Responsibilities :

  • Execute tasks assigned in a timely manner
  • Be clear and precise in your oral and written communication
  • Take lead on process improvement and automation opportunities
  • Manage assigned tasks independently with little or no supervision
  • Ensure you produce high quality of output consistently
  • Have a control mindset and be alert to issues / risks that can impact the process or organization
  • Proactive communication with the management and stakeholders.
  • Be a team player and ability to work well with a team
  • Flexible to adapt to business requirements
  • Manage the stakeholder expectations
  • This role requires a wide variety of strengths and capabilities, including :

  • Understanding of the financial services industry, products, documentation, and processes will be an advantage.
  • Strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy.
  • A strong sense of ownership and responsibility.
  • Excellent client focus working practices
  • Ability to drive results through people, communication, influence, and interactions.
  • Bachelor’s degree
  • Strong computer skills (MS Excel, Word, PPT, Outlook, etc.)
  • For more information on Reference Data roles, please view the Reference Data Job Family Overview

    JPMorgan Chase is an equal opportunity and affirmative action employer of Disability / Veteran.

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