The Business Analyst plays a vital role in the overall documentation and development of current and future products for RealPage.
This position develops product documentation such as business requirement statements, logical data and process designs, user interface mock-
ups, and product test plans. This position participates in the entire product development cycle including database and user interface design, initial product testing, product certification, release, and training system deployment. PRIMARY RESPONSIBILITIES
Develop high-quality design documents within a scheduled timeframe
Gather requirements from both internal and external subject matter experts.
Assist with identifying and solving design flaws and issues
Participate in small team design sessions, contributing to the overall design of new products and product enhancements
Organize, participate, and conduct product demonstrations as well as other internal presentations as needed
Manage and track product issues and enhancements using the internal tracking system and departmental procedures
Create and submit weekly status reports to management.
Identify, recommend and participate in process improvement initiatives
Build and maintain positive relationships with customers and internal team members
Manage tasks to meet the assigned project dates
Participate in product testing and certification activities including training system deployment
Perform other duties as requested REQUIRED KNOWLEDGE / SKILLS / ABILITIES
Bachelor’s degree required; equivalent experience in business management may be accepted in lieu of degree.
Minimum of 4 years experience as a business analyst or related positionGood knowledge of Salesforce
Strong time-management skills; excellent follow up skills required
Excellent written and verbal communication skills
Strong analytical and problem solving skills
Keen attention to detail
Proficient knowledge of MS office, including Word, Excel and Access
Proven ability to effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results
Experience within multi-family or real estate preferred
Able to sit or stand for frequent periods in the same location with some opportunity to move about
Overtime may be required as needed to meet department deliverables