AIM APAC Campaign Monitoring SIS
Citigroup Inc
Chennai, TN
4d ago
  • The role of Officer (Data / Information Mgt Analyst 2) for Big Data Implementation as part of campaign management landscape & is based at AIM COE’ Bangalore / Chennai Center.
  • This role will be a hands-on techno functional role & reports to the AVP / VP

    Job Description :

  • Position Title : Officer (Data / Information Mgt Analyst 2) Big Data Implementation (Campaign Management)
  • Grade / Level : C10
  • Business Group : CSIL-AIM
  • Function / Group : AIM
  • Department : AIM
  • Location : Chennai
  • Role and Responsibilities :

    Business / Department / Objectives :

  • The role reports into APAC Campaigns / Big Data Implementation Lead & will support our APAC business partners
  • Proven experience in working on robust delivery system covering the key objectives as automation, quality controls & governance
  • The candidate should be able to execute & deliver processes for delivering customer communications using decision engines
  • Play Techno Functional role by helping in implementing technical solution to a business problem
  • Monitoring business trends & data flow across multiple systems, flagging production failures & recommending preventive measures
  • Working on Visualization tools like Tableau for monitoring offers data for cross product offers sent to customers
  • Understand Business, manage end-to-end project communication with business partners and display a proactive learning attitude
  • We are looking for self-motivated individuals who are looking for a challenging career in big data ecosystems. The individual should be controls and process oriented with excellent technical and communication skills and excels in a high pressure, fast paced environment
  • Core Responsibilities :

  • Robust programming skills using Pyspark / Python
  • Integration of multiple data sources (including model scoring, offers, customers feedback, real time decision making Basic understanding of Machine learning and Data Mining) into Big-
  • data eco-systems for successful execution of campaigns

  • Implement monitoring & governance framework to support the banking audit & compliance needs
  • Day-to-Day Responsibilities :

  • Support robust Campaign Management Platform for New Development / EAP (Big data) User Story Implementation
  • Support migration of traditional SAS based campaign delivery system to EAP / Big data Platform
  • Issue resolution and management for user stories implemented in Big Data ecosystem
  • Interacting with Business Partners and Technology Teams, acting as a techno-functional expert
  • Execution and delivery of end to end solution for sending offers to the customers
  • Ensure adherence to SLAs
  • Support process Automation and Enhancements
  • Communication and Relationship : Independently manage end-to-end project updates and partner communication across the organization.
  • It is extremely critical to develop and maintain smooth relationship with partners across business units

  • Team Management : N / A
  • Financial / Budgetary : No

    Individual Contributor (IC) / Managerial : Individual Contributor

    Education : Required :

    Required :

  • Bachelors / Masters with strong programming & stakeholder management skills to execute the plan
  • Should have experience is working on transformations on Big data Eco Systems
  • Experience : Required :

    Required :

  • Minimum 3 years of relevant work experience in Delivery / Execution / Reporting within Banking / Financial Services / Consulting / Analytics Industry
  • Experience in delivering & managing high volume of data
  • Proven experience in managing multiple stakeholders & multitasking
  • Effectively communicate strategic considerations with team, partners and senior management
  • Working experience in Visualization tools like Tableau will be preferred
  • Very strong in PySpark programming & Hadoop / Hive Systems
  • Technical know-how preferred on SAS, Tableau, VBA, CRM systems like Salesforce etc.
  • Skills : Required :

    Required :

  • Highly motivated, able to work independently, self-starter; and enjoys problem solving
  • Strong process management skills. Organized and able to multi-task in a fast-paced environment
  • Strong communication skill (verbal & written) and able to articulate point of view and interact well with regional decision management / product team, technology and cross country teams
  • Qualifications

    Role Outline / Job Summary :

  • The role of Officer (Data / Information Mgt Analyst 2) for Big Data Implementation as part of campaign management landscape & is based at AIM COE’ Bangalore / Chennai Center.
  • This role will be a hands-on techno functional role & reports to the AVP / VP

    Job Description :

  • Position Title : Officer (Data / Information Mgt Analyst 2) Big Data Implementation (Campaign Management)
  • Grade / Level : C10
  • Business Group : CSIL-AIM
  • Function / Group : AIM
  • Department : AIM
  • Location : Chennai
  • Role and Responsibilities :

    Business / Department / Objectives :

  • The role reports into APAC Campaigns / Big Data Implementation Lead & will support our APAC business partners
  • Proven experience in working on robust delivery system covering the key objectives as automation, quality controls & governance
  • The candidate should be able to execute & deliver processes for delivering customer communications using decision engines
  • Play Techno Functional role by helping in implementing technical solution to a business problem
  • Monitoring business trends & data flow across multiple systems, flagging production failures & recommending preventive measures
  • Working on Visualization tools like Tableau for monitoring offers data for cross product offers sent to customers
  • Understand Business, manage end-to-end project communication with business partners and display a proactive learning attitude
  • We are looking for self-motivated individuals who are looking for a challenging career in big data ecosystems. The individual should be controls and process oriented with excellent technical and communication skills and excels in a high pressure, fast paced environment
  • Core Responsibilities :

  • Robust programming skills using Pyspark / Python
  • Integration of multiple data sources (including model scoring, offers, customers feedback, real time decision making Basic understanding of Machine learning and Data Mining) into Big-
  • data eco-systems for successful execution of campaigns

  • Implement monitoring & governance framework to support the banking audit & compliance needs
  • Day-to-Day Responsibilities :

  • Support robust Campaign Management Platform for New Development / EAP (Big data) User Story Implementation
  • Support migration of traditional SAS based campaign delivery system to EAP / Big data Platform
  • Issue resolution and management for user stories implemented in Big Data ecosystem
  • Interacting with Business Partners and Technology Teams, acting as a techno-functional expert
  • Execution and delivery of end to end solution for sending offers to the customers
  • Ensure adherence to SLAs
  • Support process Automation and Enhancements
  • Communication and Relationship : Independently manage end-to-end project updates and partner communication across the organization.
  • It is extremely critical to develop and maintain smooth relationship with partners across business units

  • Team Management : N / A
  • Financial / Budgetary : No

    Individual Contributor (IC) / Managerial : Individual Contributor

    Education : Required :

    Required :

  • Bachelors / Masters with strong programming & stakeholder management skills to execute the plan
  • Should have experience is working on transformations on Big data Eco Systems
  • Experience : Required :

    Required :

  • Minimum 3 years of relevant work experience in Delivery / Execution / Reporting within Banking / Financial Services / Consulting / Analytics Industry
  • Experience in delivering & managing high volume of data
  • Proven experience in managing multiple stakeholders & multitasking
  • Effectively communicate strategic considerations with team, partners and senior management
  • Working experience in Visualization tools like Tableau will be preferred
  • Very strong in PySpark programming & Hadoop / Hive Systems
  • Technical know-how preferred on SAS, Tableau, VBA, CRM systems like Salesforce etc.
  • Skills : Required :

    Required :

  • Highly motivated, able to work independently, self-starter; and enjoys problem solving
  • Strong process management skills. Organized and able to multi-task in a fast-paced environment
  • Strong communication skill (verbal & written) and able to articulate point of view and interact well with regional decision management / product team, technology and cross country teams
  • Travel

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