Job Description :
This position is in the Broadcom Data Center Solutions group (DCSG) which builds enterprise storage products for SAS, SATA, NVMe and PCIe switch.
The DCSG R&D systems applications engineering (SAE) team is a global organization that helps customers design, integrate, and maintain enterprise level storage products worldwide.
A DCSG SAE works directly with field application engineers (FAE), development / architecture and customers to launch new customer products and resolve reported issues.
Responsibilities include :
Analyze, debug & root-cause issues found with Broadcom complex storage products integrated into OEM customer production and beta level platforms to root cause and drive appropriate development teams (IC hardware, HBA hardware, Firmware or Software) to provide fix in timely manner.
Deep expertise and hands-on minimum on of the area is mandatory.
Provide guidance to OEM customers on properly integrating Broadcom’s storage products into servers and custom designs. Guidance consists of architecture reviews, schematic reviews, design-
in support and training customers on product features and limitations.
Demonstrate Strong technical Knowledge and leadership in debugging complex issues for embedded IO / RAID hardware / software / system components and PCIe switch parts and work on SAS, NVMe, SATA protocols.
Develop product documentation for use by customers implementing / integrating Broadcom storage products
Other duties include :
Develop software tools and methods to improve debug efficiency and customer satisfaction, provide next gen product / feature demos.
Train Tier1 OEM customer, field sales and support staff in the features and uses of Broadcom storage products
Occasional travel, some of which may be international
Requirements / Qualifications :
Bachelor of Engg in Electrical Engineering or ECE / Computer Engineering plus 8 -13 years of relevant experience (or Masters Degree in related field plus 7 years of relevant experience).
Experience with system firmware, software, device drivers, BIOS / UEFI, hardware and / or protocol level debug
Experience developing and debugging C / C++
Self-motivated and a strong self-driven learner who learns new technologies quickly
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.