Solution Manager - IT
2d ago
  • CURRENT EMPLOYEES : Please click here to be redirected to the internal career site. Job Description The Solution Manager - IT will be based in Chennai .
  • We are looking for someone who demonstrates : Intense collaboration Passionate customer focus Thoughtful, fast, disciplined execution Tenacious commitment to continuous improvement Relentless drive to win Here is a glimpse of what you will do : Help define and adhere to solution roadmap for the assigned business function Be a functional lead and work closely with business functions to guide, design, deploy manage all solution needs Ensure that defined business processes are scalable, usable and can co-exist with other processes within D&E environment.

    Manage relationships with the business teams to provide ongoing technical and solution guidance to ensure solution adoption and drive business value Work with business leads to define, document and deliver BRD / FSD for integration of various corporate applications Work closely with the BI team to design custom reports and analytics to meet the unique needs of the business Work with the documentation team to ensure all configuration design, training materials, process changes are properly document for effective administration of the solution.

    Ability to define problems collects data, establish facts and valid conclusions. Helping with administration & support of large implementation of Inhouse (Custom) applications.

    Extending application features by developing customizations. Executing Preventive maintenance of the application. Helping in ensuring application availability 24X7 Perform weekly / monthly / quarterly maintenance of the application.

    Here is some of what you will need (required) : Ideal candidate exhibits excellent listening and comprehension skills and has strong writing and editing skills.

    The candidate needs to have strong interpersonal communication and needs to be comfortable in presenting in group environments.

    The candidate is a collaborative, effective and proactive team member. He / She acts as a mentor to the other team members driving their effectiveness.

    He / She should be able to lead small and medium size teams on projects spanning across multiple quarters. The candidate must be skillful at gathering and analyzing information and is quick to identify potential problems that need resolution.

    He / She is effective in coming up with alternative solutions in a group environment. A good combination of technical and functional experience in designing solutions in web applications (.

    Net / Java / Angular etc) . The candidate must have a demeanor where he / she builds trust and confidence within internal customers.

    The candidate must be skillful at gathering and analyzing issues / concerns reported by the business and arrive at solutions that meet their needs.

    The candidate is self-motivated and should be able to function more independently Here are a few of our preferred experiences : Minimum of 10-12 years’ experience in business analysis / Solution / Application Management Strong experience working with various business stakeholders often having conflicting business needs / priorities Understanding of business requirements, designing and implementing solutions that meet the needs of the customers Ability to guide and manage business groups through long workshops with a clear end objective is a must.

    Good understanding of various business functions and their associated business processes. Ability to translate business requirements into functional specs that can be used by application team to design interfaces across the various applications Translate leadership vision into tangible business value proposition and design reports / analytics that provide insight into them Basic System Administration knowledge and ability to construct SQL queries is preferred Knowledge of ERP applications (e.

    g. BaaN, SAP etc) and understanding database schema is a plus Strong communication and presentation skills and is comfortable in delivering presentations to management Knowledge of AGILE SCRUM Methodology will be a plus Here are a few examples of what you will get for the great work you provide : PTO Health Insurance #LI-AV1

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