Manager / Sr.Manager
2d ago
source : Shine

Description Key responsibilities

Lead the team by ensuring release objectives , dates , timelines , and plans

Providing the Technical and Functional direction to the Engineers (comprising of Software Engineers , Sr. Software Engineers , MTS & SMTS )

Daily monitoring , tracking and delivery of key initiatives and projects

Define and enforce relevant software development processes and Engineering Practices

Ensuring that the team complies to the quality standards

Manage the trade - offs between time , budget and quality and communicate to stake holders

Working with other teams (Operations , Quality Engineering , Customer care) in project delivery

Identify , define , and coordinate the training needs of the team

Appropriately escalate any issues / concerns that require immediate attention from other affected parties

Active communication and coordination with clients and internal stakeholders

Managing customer issues and escalations and tracking the SLAs as required

Desired Skills & Experience :

  • Education Required : B.E. / B.Tech / MCA Graduates (Computer Science preferred) , strong in academics and good aptitude;
  • excellent communication skills with a flair to learn quickly.

    Experience required : 10 years in the software industry. 3 years of experience in Managing / Leading team of Software Engineers.

    At least 3 years experience in a reputed Product organisation.,

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