Works with mainframe infrastructure and application change owners to ensure all requests for change are executed according to defined policy and process so that change is introduced with minimal disruption to the business and meets internal, federal and third party audit requirements.
Establishes quantitative measurements and techniques for change activity utilizing problem solving techniques with a practical and analytical approach.
Coordinates, convenes and facilitates change review meetings.
Maintains a calendar of approved and agreed upon product release and mainframe infrastructure maintenance schedules.
Reviews completeness and quality of change information entered into the change management system and works with change owners to correct deficiencies.
Reviews and follows up on non-compliant change as well as change that occurred outside the defined processes.
Works with all parties to resolve change related scheduling conflicts according to established practices.
Provides assistance in the coordination and control efforts of extremely large and complex global projects and initiatives.
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