Job Description Team handling skills Strong customer service skills empathy, listening, enthusiastic, patience, reasoning and problem-solving skills Willing to learn and flexibility to changes Aptitude and ability to grasp Skills for planning, assigning and directing work.
Ability to coach, develop action plans which maximize performance and provide effective feedback Ability to analyze and improve work processes Willingness to work for at-least two-years duration with the organization Ability to analyze performance for Agents on the basis of Language metrics and Quality Monitoring.
Good analytical skills to identify the Variance in the Key Result Areas for the Process. Ability to provide feedback in the most constructive manner.
Other Details Keywords Quality Industry BPO / ITES Job Role MANAGER Employement Type PERMANENT Overview Location Jaipur Job Title Manager- Quality-Jaipur Experience 5.
0 yrs - 8.0 yrs CTC INR 5.00 lacs - 8.00 lacs