Tech Delivery Manager
Conduent, Inc.
Hyderabad, Andhra Pradesh,India
48d ago


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience.

We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning -

Conduent manages and modernizes these interactions to create value for both our clients and their constituents. .


We arelooking for a Technical Delivery Manager who will be part of ourAnalytics Practice and will be expected to actively work in amulti-

  • disciplinary fast paced environment. This is a highly technical role and requiresa broad range of skills and the ability to step into different roles dependingon the size and scope of the project;
  • its primary responsibility will be totake the analytic projects from technology and solution ideation throughdelivery of the final product by driving the efforts of the global team.

    The candidatewill work closely with technical teams to identify, prioritize, and completeproject milestones for the assigned area ensuring work is executed on time, onbudget, and meets requirements outlined.

    This candidate is ultimatelyresponsible for meeting the milestones committed to the business and deliveringhigh quality work.

    He or she identifies and tracks dependencies and risks,develops mitigation plans and executes on them accordingly.

    Responsibilities :

  • Thisposition is responsible for planning, leading, and delivering complex data andadvanced analytic projects on time, within budget, and with high qualitysolution.
  • Lead and manage multipleenterprise-level projects simultaneously through the entire system developmentlife cycle.
  • Work with customer and internal stakeholders toscope work, set business goals, identify appropriate resources, track andreport on progress and develop schedules.
  • You will be the technical point ofcontact to your customer and internal stakeholders on the progress of all theactivities related to your projects.

    You will also need to assess risks,anticipate bottlenecks, provide critical issue management, balance trade-offs,and encourage risk-

    tasking to maximize business value.

  • Manage the agile development process by working withproduct management and development to prioritize, schedule, and manage the developmentof stories and defects.
  • Facilitate and lead dailyscrums, user stories, sprint planning and sprint reviews
  • Track the sprints and provide regular communication tomanagement about the progress, risk, and changes to the sprint scope andschedule.
  • Schedule, coordinate, andmanage testing and deployment phases
  • Define project roles, ensureresources availability and allocation and delegate tasks and responsibilitiesappropriately
  • Implement an effective systemof project governance and create and maintain comprehensive projectdocumentation.
  • Work closely with multi-disciplined teams of productowners, architects, engineers, data scientists and quality assurance to driveestimates, delivery plans and retrospectives.
  • Delve into complicated issues of production delivery,conduct root cause analysis, devise a solution and execute through requiredsteps necessary in order to successfully deliver.
  • Conduct post-project review todiscuss and document successes and lessons-learned for future projects
  • ExperienceNeeded :

  • BS or MS in Computer Science,Information Technology, Engineering, Business Administration or related field withhands on Technical Delivery Management background with at least 12 years of experiencein implementing and delivering software projects and solutions including atleast 6 years of experience required in Business Intelligence, DataArchitecture and Data Analytics project leadership and delivery.
  • Leadership and managementskills in leading technical personnel through the delivery of softwaredevelopment projects.
  • Experience working across thefull software development lifecycle on multiple enterprise scale developmentprojects in both waterfall and Agile environments.
  • Experience of working closelywith onshore / nearshore / offshore teams and clients.
  • Demonstrated ability to havesuccessfully completed multiple, complex technical projects
  • Leadership and team managementexperience with ability to provide strategic planning and oversight.
  • Prior experience withapplication delivery using an Onshore / Offshore model
  • Experience with businessprocesses across multiple Master data domains in a services based company
  • Demonstrates a rational andorganized approach to the tasks undertaken and an awareness of the need toachieve quality.
  • Demonstrated leadership andattention to detail skills through prior experience at the strategic andtactical / implementation levels.
  • Strong analytical and planningskills / experience with software implementation projects.
  • Is familiar with the principlesand practices involved in development and maintenance of software solutions andarchitectures and in service delivery.
  • Is able to make sound and far reaching decisions alone on major issues and to take full responsibility for them on a technical or managerial basis.
  • Possess talent for handlingshifting priorities / demands / timelines and effectively executing tasks in ahigh-pressure environment.
  • It is crucial that candidate be able to react toproject adjustments and alterations promptly and efficiently

    Additional Requirements

  • Excellent verbal and writtencommunication skills
  • Ability to quickly learn newtechnology and industry domains and interact in a rich way with the researchand engineering communities in addition to lines of business.
  • Strong analytical skills,computer skills and excellent organizational skills
  • Ability to work independentlyas well as on a team with limited supervision
  • Excellent collaboration andnegotiation skills
  • Results driven with a positivecan do attitude
  • Ability to deal with and resolve complex customerbusiness issues
  • Highly organized and able to create and follow avery structured process plan
  • Demonstrates high standards ofprofessional behavior in dealings with clients, colleagues and staff.
  • Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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