Job Description :
Product Manager's responsibility will be to understand the key stakeholders- (Customers, Partners, Leadership, Internal Stakeholders) problems, requirements and wishlists and come up with the scalable product solutions leading to high customer NPS and minimum operational overheads.
S / he will have to switch between short-term and long-term goals and define and prioritize the product roadmap.
S / he will have to collaborate with Tech, Design, CS, Business and Analytics teams to implement product solutions. S / he will be fully responsible for delivering key metrics targets for the assigned POD.
As the offline product manager, you will own and drive the vision and road map for your POD. You will be responsible for evangelizing and executing on the road map.
You will work closely with internal and external stakeholders cutting across, business, technology, regulatory and industry.
You will be responsible for building solutions for three-sided network Consumer, merchants & Service partners ( Field agents).
The candidate must have :
Good understanding of Fieldforce and way of working
Good understanding of offline retail metro and non-metro cities
Ability to understand tech deeply (architecture, scale pitfalls, etc) and to define functional design by taking platform / capability view
A sharp focus on automating repeatable tasks and reducing operational overheads
The ability to create multiple hypotheses and validate these using data / merchant interactions and other tools
The ability to think holistically covering all the aspects including edges and future possibilities
Excellent communication skills to proactively communicate with stakeholders to keep them up to speed on planning, roadmap, execution status, launch, its impact, learnings, etc
Practical understanding of gamification and related techniques to drive field force and merchant behaviour
7 to 8 years of overall industry experience
3 to 4 years of background required building large scale products or platform
Experience of building platforms with large dataset analytics in real-time
Ability to manage multiple projects from concept to implementation.
Natural inclination to attention to details