NICE Ltd. (NASDAQ : NICE) software products are used by 25,000+ global businesses, including 85 of the 100 largest corporations in the world, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Innovation efforts in cloud-native open platforms, artificial intelligence and analytics is driving rapid growth of our software products with reported revenues of USD 1.7 billion in FY 2020.
NICE India GTC is a strategic R&D and Operations center of NICE, employing 1600 out of a global employee base of 7000.
A fast growing business within NICE is the Line of Business, which develops state of the art solutions that integrate and put into context information from many sources to help emergency control rooms and investigation departments reconstruct and understand the who, what, when, where and why of an incident.
This business also provides industry leading cloud solutions for the Criminal Justice market for the acquisition, management and analysis of digital evidence for over 3,000 public safety customers, including many major global cities.
We are looking for a strong experienced team leader Director of Engineering - to lead our Public Safety team in Pune. The Director of Engineering plans and directs all aspects of engineering activities within the organization and manages a team of managers, engineers, quality analysts and program managers.
This leader will be part of a global Public Safety R&D team working with colleagues in our UK headquarters and around the globe.
They will ensure all engineering projects, initiatives, and processes are in conformance with organization's established policies and objectives.
This role is responsible for the software development of our suite of applications for Emergency Control Rooms (also called 911 Centers).
This suite of applications helps deliver Operational Intelligence to save lives through capture of emergency communications and data, understanding performance in real-time, automating incident reconstructions, targeted Quality Assurance and Improvement (QA / QI) and a streamlined emergency call subpoena process.
This position will hire, lead and manage a group of software engineers that designs, develops, releases, maintains, troubleshoots and debugs software applications for Public Safety.
This position will provide leadership through coaching, feedback, development goals, and performance management.
Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
Skills and Experience required
Education Qualification :