Ideapoke - Technical Writer - RoboHelp/MadCap Flare
3d ago
source :

We are seeking a well-experienced Technical writer for our product.

What are my Roles and Responsibilities?

  • Produce high-quality, topic-based documentation for a SaaS products
  • Working closely with engineering and product management to understand product capabilities and document function, usage and limitations.
  • Produce a range of deliverables, including SOPs, short feature descriptions, configuration examples and detailed user guides among others.
  • Collaborate with subject matter experts to understand and identify requirements and customer needs.
  • Follow established style and process guidelines to provide consistency and completeness.
  • Script 'how-to' videos and in-app tutorials / walkthroughs.
  • What skills and experiences would I bring into this role?

  • Minimum 3-5 years of experience in producing high-quality software product documentation
  • Experience in working in SaaS companies creating rapidly evolving documentation.
  • Ability and willingness to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to produce high-quality technical content that presents information in easy-to-understand plain language
  • Experience with Madcap Flare, Adobe RoboHelp, or similar authoring tool preferred
  • Experience with SnagIt, Photoshop, or similar graphics tool preferred
  • Experience producing explainer videos is a great plus.

    Emerging Technologies Bengaluru, India

    Ideapoke is a global, fast-growing start-up with offices in Bengaluru, Bay Area, Tokyo and Shanghai. Our software, search and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide.

    Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic and an entrepreneurial do-it-all spirit.

    We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients.

    Ideapoke's like to constantly learn, grow and make a difference. Join us and be part of our story.

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