Quality Analyst
Firstventure Corporation Private Limited
Nariman Point, Mumbai, India
2d ago
source : Aasaanjobs

Role and ResponsibilitiesThe QA Engineer will be responsible for testing our software products for defects by referring to the development documentation, understanding the application functionality, creating test cases, testing the platform and reporting defects and suggesting improvements.

Use bug tracking system to report defects to software developersDetermine, analyze and record problems with program function, output, online screen or contentWrite clear, concise detail-oriented test plans and test casesExecute and evaluate manual or automated test cases and report test resultsIdentify any potential quality issues per defined process and escalate potential quality issues immediately to managementEnsure that validated deliverables meet functional and design specifications and requirementsIsolate, replicate, and report defects and verify defect fixesDocument the entire quality testing processDescribe the program, evaluation, methods of testing and improvements made to the softwareProvide and process information in response to customer (support) inquiries, concerns, and requests about products and servicesGather customer’s information and determine the issue by evaluating and analyzing the symptomsAnalyzing support logs so you can spot common trends and underlying problemsUpdating self-help documents so customers can try to fix problems themselvesAbility to understand and create test plans from specifications or verbal communicationsLiaison with development, project management, and customer supportSkills and ExperienceIdeal candidates for this position should possess some or all of the qualities below : Analyzing, calculating and reasoning a situation effectivelyEstablishing credibility and being decisiveGetting along with diverse personalities easilyHandling deadlines and responsibilityManaging projects and processes within the companyPossessing a sharp eye for detailPossessing good written and verbal presentation and communications skillsNariman Point, Mumbai

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