MES Proficy
CSC India Pvt Ltd.
Bangalore
1d ago
source : Shine
  • Technical Knowledge : Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas.
  • Integrate technical knowledge and business understanding to create superior solutions for the company and for customers.

    Mentor / consult with team members, other organizations, customers, and vendors on complex issues.

  • Incident Management : Resolve technical and some business incidents independently - coordinating multiple delivery organizations and other company groups.
  • Escalation Management : Identify, manage, and lead escalations via established processes.
  • Problem Management : Proactively and reactively look for solutions to prevent complex problems from occurring across teams / technologies.
  • Change Management : Independently review and verify changes / solutions of high complexity and risk to meet customer needs.
  • Lead or participate in a Change Advisory Board or Technical Advisory Board.

  • Configuration Management : Oversee configuration management processes, resolve issues, and design configuration management solutions.
  • Solution Design : Apply the company solutions or, when justified by business needs, create solutions to meet highly complex customer needs.
  • Provide feedback to create new company solution sets. The solutions include new service delivery models and quality management frameworks for new service / customers.

  • Quality : May provide feedback / influence change in internal and / or vendor-provided products / service offerings.
  • Project Management : Participate, propose, and / or lead complex customer and internal projects, including transformation, across technology / customers and / or internal businesses / end user'
  • s areas. Provide review / advice to projects inside / outside responsibility areas.

  • Customer Relationship Management : Influence with businesses / end users on a broad range of technical and operational topics.
  • Becoming a trusted advisor to the customers and / or internal businesses / end users. Develop and deliver training to groups of end users and client managers on additional capabilities in existing apps or new apps.

    Work with customer user base to maximize the use of applications to solve business problems. Develop and grow assigned customers and / or internal businesses / end users account relationships.

  • Teamwork : Lead or work as part of a team, which may be virtual, global, and / or multifunctional, and addressing complex issues.
  • Trusted advisor inside technology / operational policies / standards area and recognized outside team / technology / operational policies / standards area.

    o Responsible for gathering requirements, communicating deliverables, and implementing IT system within timing of milestones of assigned launch project.

    o Ensure MES common systems are deployed as required in support of new product introductions and new system implementations as required.

    o Provide system deployment technical and process expertise and leadership across all deployment activities to ensure utilization of appropriate methodologies, processes, and tools.

    o Execute IT deployment projects to highest standards in overall delivery per requirements.

    o Engage in planning, execution, and validation of IT system from plant floor controls level to end user interface.

    o Assure smooth application deployment using common templates.

    o Ensure adherence to naming conventions for projects and configuration items.

    o Optimize solutions applying knowledge of relevant applications, including Cimplicity software, and Proficy iHistorian data collector.

    o Employ standardized system acceptance testing (SAT) and user acceptance testing (UAT) methodologies.

    Salary : Not Disclosed by Recruiter

    Industry : IT-Software / Software Services

    Functional Area : IT Software - Application Programming, Maintenance

    Role Category : Programming & Design

    Role : Software Developer

    Employment Type : Full Time, Permanent

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