Windows Desktop/Server Infrastructure Specialist
Morgan Stanley
Bengaluru, Karnataka, India, Japan Asia
6d ago


About Us : Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic.

Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow.

A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Technology / Role / Department at Morgan Stanley : Technology is the key differentiator that ensures that we manage our global businesses and serve clients on a market-leading platform that is resilient, safe, efficient, smart, fast and flexible.

Technology redefines how we do business in global, complex and dynamic financial markets. We have a large number of award winning technology platforms that help to propel our Firm’s businesses to be the top in the market.

Our India technology teams are based in Mumbai and Bengaluru. We have built strong techno-functional teams which partner with our offices globally taking global ownership of systems and products.

We have a vibrant and diverse mix of technologists working on different technologies and functional domains. There is a large focus on innovation, inclusion, giving back to the community and sharing knowledge.

Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users.

ETS provides capabilities for all stages of the Firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet / internet) in integrated configurations that boost the personal productivity of our employees.

Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.

End User Technology (EUT) provides technology solutions which improve personal productivity, collaboration, and connectivity to people and information across Morgan Stanley.

Job Description : We are seeking motivated and organized technologists to join our Windows Desktop / Server Infrastructure team in Bangalore.

The team’s primary areas of focus include :

  • Providing Level 3 support for the backend systems which manage the windows endpoints.
  • Maintaining the health and performance of workstation / server operating systems and their core applications.
  • Managing the systems and processes which are responsible for regular deployment of security patches and distributing the core windows build.
  • Provide L3 technical assistance to our L1 and L2 support teams.
  • Providing troubleshooting and analysis during incidents;
  • What We Offer

  • Work with and become proficient in a variety of enterprise technology from Microsoft, IBM, Citrix, VMWare, HP, and many others;
  • Work with and be part of a talented global team, employing a Follow the Sun support model;
  • Bring your own experience to bear while contributing to or leading regional and global projects.
  • Assume responsibility in a gradual manner, fully supported by your team mates all the way;
  • Qualifications

    Required skills : We’re looking for people who are curious, self-directed, self-motivated, and highly reliable. Many of the issues we face are unique and complex, and require creative thinking, perseverance, patience, and a willingness to ask questions in order to arrive at a solution.

  • Microsoft Windows operations or system administration, ideally in a demanding enterprise organization.
  • Experience with one or more enterprise operations tools, such as SCCM, Appsense, BigFix, or Splunk would be a great help.
  • Desired Skills :

  • ITIL certification,
  • MCDST certification,
  • PowerShell,
  • Automation, or documentation authoring experience would be a plus.
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