We are currently looking for Sales Officer & Business Manager to join our team.
Role : Sales / Business Development Manager
Industry Type : Banking, FinancialServices, Broking
Functional Area : Sales, Retail, BusinessDevelopment
Employment Type : Full Time, Permanent
Role Category : Retail Sales
Time : 5th December, 10.00 AM - 5.00 PM
Venue : Jaipur : 4 Th Floor, Electronic Market, GopalpuraBye Pass, Jaipur, Rajasthan 302018
Contact - Abdul Danish Skills
Customer Relationship Management
Responsibilities and Duties
100% achievement of the assigned targets for sales and collection.
Doing Marketing activities, leafleting, Canopy. Identifying new sources of business prospects and areas.
Coordinating with the prospective customer and existing customers for sourcing new business
Serving customer queries and Build up customer relationship and develop brand value in the market
Attending all the customer queries and providing resolution of their issues accordingly.
Portfolio Management in Co-ordination with Operations & Collection department
Physical verification of customer's residence, business, and any other asset crucial from a credit point of view and taking photographs.
Following BM / PM and senior instruction, coordinating with FI, Collection, Valuation, Legal team for getting the desired visits reports done.
Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification.
Physical Verification of credit-related documents like ITR, Bank Statements, receipts, ledger, etc., and the property documents- Doing OSV ( Original Seen and verified) of these documents.
Preparing basic CAM ( Credit Appraisal Memo)
Taking a reference check of the customer from the local market and existing customers.
Following policies & procedures as laid down by the company.
Portfolio Management and a visit to delinquent cases, doing a collection of EMIs of such delinquent cases in calibration with the collection team.
Awareness, maintaining and stopping the Early Delinquency, Non-starter cases in the portfolio, train the team to be goal-oriented and action-oriented;
deciding for the treatment of such cases wisely.
Maintaining the least OTC / PDD pendency and timely clearance of the same.
Ensure to maintain non RPDC portfolio, all cases of the portfolio should be ACH.
Maintaining and collecting fresh bouncing cases EMI with charges as mentioned in the policy, try to correct the operational errors, and get the 100% cases repayment in NON-PDC mode.
collection of fresh data from open marketing activities for tele calling and self-sourcing. Following the leads so generated from this data receiving from the telemarketing team
Completing the documentation of the files, filling the agreements, formats, and other formalities for the disbursement of the case
Clearing all queries coming from the credit, OPS, Legal, Valuation.
Timely submission of daily MIS and sourcing data to reporting authority
Providing true and fair opinions based on customer interaction.
Clearing all the queries of the customer and make sure to clear him final ROI, Fees, Charges, and all other terms of the case absolute terms
Should not involve in any financial / non-financial transaction with the customer
Maintaining good and decent behavior while dealing with the customer, visiting his property, shop, go down, and especially while taking photos of the property and house and surrounding with permission of the customer.
Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there.
Be sure not to disclose any financial or personal information of the existing / new clients with any (existing / prospective clients ) or to anybody whomsoever outside the company.
Compliance & Risk Responsibilities
Taking responsibility for the confidentiality of information gathered from clients
Taking the responsibility of company information - not to share with anybody out of company in any form -Verbal, written, soft, mail anyway -whatsoever
Showing and presenting all information collected for any case in healthy and clear terms, not to present any information related to customer, property, credit check, reference, etc.
about any customer while presenting the case of profile in visiting or appraising the case.
Safeguard of company assets provided for serving job responsibilities, like Identity Card, SIM, Marketing material, Computer Systems, etc.
UG : Any Graduate in Any Specialization
Required Experience and Qualifications
Experience : 1 - 3 years in similar role( Required )
Graduation : Any Degree( Required )
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