Network Administrator - Ticketing System (5-10 yrs) Bangalore (DevOps)
ProAssert
Bangalore, India
1d ago
source : hirist.com

Job Description :

  • Highly-skilled with extensive proficiency and provides second (2nd / 3rd) level support for production issues
  • Performs work as a project team member for technical or operational projects.
  • Identifies and defines business requirements for major projects, new systems / applications, policy changes or related projects.
  • Performs troubleshooting and diagnoses of system / application problems.
  • Communicates with internal teams and / or clients regarding problem solving, testing, and related activities.
  • Works within SNOW for case / ticket management.
  • Works under minimal supervision on complex projects
  • Performs peer review of proposed network changes to be carried out by other members of the team
  • Follows documented network services processes and procedures, identifies gaps in processes or documentation and suggests improvements.
  • Performs other related duties as assigned by Team Leaders / Management
  • Provides Out of Hours Technical support via an On-Call Rotation
  • Interview Mode :

    Telephonic (1st Round - Microsoft Teams) & F2F (2nd Round - Onsite)

    Notice period (Max)

    Joining time : 30 Days Max.

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