Senior Product Manager
The Senior Product Manager is tasked with delivering the most advanced product and service engagements and also managing teams developing product ecosystems within a program of work.
The Senior Product Manager is responsible for developing the engagement strategy and successfully executing it across their business, ensuring smooth overall product development.
They play a strategic role in the global life cycle management of the businesses’ product vision, roadmap, and execution for the overall product segment, and embody the voice of the customer.
They have a user-centric focus and partner closely with UX and technology leads to define and create the overall product strategy, document requirements for design and engineering partners, delivery and go-to-market plan that aligns with business goals.
The Role :
We are looking for a digitally savvy senior product manager to deliver digital capabilities globally across our Client, Sales, Servicing, and Corporate Treasury users.
Candidate will work closely with Engineers, Designers, Client Service and Sales teams to deliver consumer grade products to associates and Corporates.
Responsibilities include :
Works as the unifying element between business, design, engineering, and product strategy
Understands product development methodologies and strategies needed to fulfill delivery
Input towards scoping of product development team from initial strategy to delivery and beyond
Execute against product strategy to buildout our digital experiences
Identify, document requirements, and develop new capabilities aimed at delivering customer value
Work with product development leads to develop key activities and deliverables to fulfill necessities within the engagement
Ability to communicate within team to provide focus against prioritized product development goals
Schedule and manage necessary rituals and meetings as part of product development methodology, such as Agile sprint plannings, backlog grooming, and product demos
Work with Product Owner on the client side to prioritize and fulfill requirements for the product in alignment with the product's roadmap
Translate between business requirements and technology specifications in both directions : top-down and bottom-up
Document clear user stories and acceptance criteria to collaborate, direct, and inform Design and Technology resources
Identify and communicate opportunity for efficiencies or growth within the product as they arise
Identify and call out risks and threats to delivery of the product as they arise
Active participant in product development, representing the sum total of the team as the driver toward delivery and satisfaction of product goals
Configure, setup and manage workflows and dashboards in tools such as Jira
Present complex ideas and processes in easy to consume presentations to gain stakeholder alignment and drive initiatives forward
Ideal candidate has :
Extensive experience as a digital product manager or directly related experience
Certifications or hands on experience with agile or other relevant project management methodologies
Proven track record in balancing customer’s outcomes, business needs, technical feasibility and delivery given constrained resources and timeline
Success in navigating corporate environments and startups
Comfortable in the fast lane : Experience with driving rapid team and product growth
Mission Driven : Must be a strong believer in the team and mission
Inclusive Culture : Considerate to the cultural differences of team and a diverse user-base
Forward thinking : Anticipation of organizational needs for efficiency
Basic Qualifications :
Bachelor’s Degree or equivalent experience
At least 5 years of experience in digital product management
Preferred Qualifications :
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
At least 5 years’ experience in Agile and waterfall SDLC with exposure and understanding of End to End testing and post launch validations
At least 5 years’ experience working with digital servicing products, platforms and capabilities