CFE Consultant- SAP Concur
Bangalore, IN
2d ago

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


SAP Concur imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses.

As a ES Consultant for the Expense Solutions team, you will be a technical resource and subject matter expert on configuration modules relating to SAP Concur Travel and Expense.

You will work directly with SAP Concur clients to fulfill functional and technical roles in the support of SAP Concur products.

This position requires working hours & days (0600pm-0300am IST) aligned to support North American clients that are based on the Standard / Professional Platform.


Analyze and configure client sites : - Manage the completion of requested configuration tasks following Expense Solutions procedures and best practices.

Scoping & Execution : Providing scoping and execution on consulting engagements with customers

In order to accomplish this, you will need to :

  • Manage multiple simultaneous site configuration with timelines. Address any issues while adhering to Concur’s Standard Operating Procedures (SOPs)
  • Coordinate and organize configuration tasks with all necessary parties including internal resources, clients, strategic partners, and clients.
  • Routinely use excellent written and verbal communication skills and demonstrate the ability to effectively interface with external clients and internal departments
  • Configure SAP Concur products and perform knowledge transfer to the client for the effective use of the system.
  • Managing consulting session meetings and provide communication with next steps to customer.
  • Ensure configuration tasks are completed accurately and on time.
  • Ensure completion of deliverables, managing schedules and meeting milestones.
  • Effectively manage expectations that are set with customers.
  • Maintain accurate, high-quality and timely documentation for all steps and activities undertaken in order to resolve client issues / questions.
  • Maintain a current and thorough understanding of our SAP Concur product suite.
  • Completes other activities and duties as needed.
  • Be aware of, and comply with, all corporate policies
  • Escalate issues to designated team contacts and / or cross-functional teams in a timely manner to ensure configurations issues are addressed early
  • Communicate configuration status to manager.

  • 4-8 years of work experience. Knowledge or experience on SAP Concur products preferred. Familiarity with financial, HR and payroll systems with consulting experience is a plus
  • Previous experience in a role managing projects & interacting with clients on implementations / project management
  • Full life-cycle financial implementation experience preferred
  • Proven ability to comfortably discuss accounting and financial concepts with clients, including executives
  • Proven ability to foster internal / external relationships, overcome objections and motivate clients
  • Strong problem-solving, communication and client management skills
  • Excellent communication skills with ability to interact, understand & consult with clients
  • Ability to comfortably strike a conversation with clients over phone and make rapport
  • Excellent organization, planning and project management skills
  • Demonstrated ability to learn new concepts quickly
  • Strong knowledge of software & technology, specifically around web technology, financial system integration & Excel a strong plus
  • Strong trouble-shooting skills / problem solving skills - ability to critically analyze issues and develop creative solutions
  • Ability to be self-directed and work independently, Multi-task, prioritize workload, self-directed & work independently

    Bachelors / Masters degree (full time course), preferably in accounting or information systems / financial background / accounting industry background

    We are SAP

    SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively.

    Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

    As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

    Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

    At SAP, we build breakthroughs, together.

    Our inclusion promise

    SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best.

    At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

    We ultimately believe in unleashing all talent and creating a better and more equitable world.

    SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities.

    If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Americas : Careers.

    NorthAmerica or Careers.LatinAmerica , APJ : Careers.APJ , EMEA : Careers .

    EOE AA M / F / Vet / Disability :

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

    Requisition ID : 316222 Work Area : Customer Service and Support Expected Travel : 0 - 10% Career Status : Professional Employment Type : Regular Full Time Additional Locations :

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