Senior Web Developer
Dialpad, Inc.
Bengaluru, India; Philippines
5d ago

Work Beautifully

Dialpad is where work comes together one, beautiful workspace for anywhere communication & collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center Dialpad is completely transforming how the world works together.

Our People. Our Culture

At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work.

We also place equity, balance, and belonging at the heart of everything we do.

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers we are anywhere workers.

With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions.

Join The Movement

After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together.

With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services : Talk, Contact Center, Sales Dialer, Video Conferencing, and Voice Intelligence.

Every day, millions of people across the world use our technology for communicating effectively and efficiently. Product Engineering teams focus on areas such as billing, growth, search & analytics, core platform, frontend & backend infrastructure, developer and partner ecosystem & integrations and more.

As an engineer on the Engineering Productivity team, your goal is to build solutions that maximize productivity and happiness across Dialpad’s internal engineering organization.

The team measures engineering overhead and prioritizes projects that will put the biggest dent in overhead for the least cost.

You’ll jump in where the team is needed most to build tooling, features, processes, and metrics that aid productivity. It’s all about making it easy for engineers to do their best quality work efficiently.

What you will achieve

You’re an experienced Web Developer who will help us design and develop the next generation of features for the Dialpad website.

You have an excellent analytical and technical aptitude with proven ability to solve complex problems. You have specialized or advanced expertise and are up on the latest web trends and technologies.

Additionally, you’ve worked on large projects with multiple cross-functional teams where you regularly contribute ideas to meet business objectives.

You will play a critical part in defining and building our website while working closely with a team of designers, product managers, and other engineers.

Join us, and have a huge direct impact on the quality of Dialpad’s growing products and services from day one!

Necessary skills to be successful in this role include :

  • 5+ years professional web development experience.
  • Expert use of Front End UI using JavaScript, JQuery, HTML5, CSS.
  • Experience with server-side development and templating using TWIG, PHP, Python or similar language.
  • Strong grasp and experience with responsive web design and Bootstrap.
  • Experience with cross-browser and cross-platform (Desktop, Mobile, etc.) development and testing.
  • Experience optimizing front-end code for peak performance using speed and optimization testing tools (Pagespeed Insights, Lighthouse, Webpagetest, etc).
  • Solid familiarity with modern front-end build pipelines and tools.
  • Ability to understand business requirements and translate them into technical requirements.
  • Previous experience with Version control with Git.
  • Solid english communicational skills.
  • What you will achieve

    In your first 30 days :

  • As Dialpad’s newest web developer you’ll have made a direct impact on our web presence with your first set of updates, changes and enhancements
  • This all starts with your onboarding, learning the tools we use, setting up your environment and getting familiar with the code base
  • You will also spend time becoming familiar with our UberConference website, help centers, landing pages, international sites and personalizations
  • You’ll create new landing pages for campaigns, A / B testing these pages and optimizing for improved conversion rates
  • In your first 60 days :

  • You’ll have started the process of working with other stakeholders in the organization, including our design team, content creators and product managers
  • Regularly taking on tasks ranging from front end visual enhancements to building our new pages and sections of the website
  • You will review other team members work; visually reviewing pages to make sure they align with the design to pixel perfection;
  • performing browser compatibility tests and doing code reviews

  • You will play a part in maintaining our web properties including performing regular maintenance, applying updates and fixes
  • You will deliver exceptional customer service by resolving urgent requests and responding to requests for help
  • By 90 days :

  • You’ll have become fully immersed in the different Dialpad web properties and are able to address questions, make fixes or tackle new projects as they arise
  • At this point you will have had an opportunity to take ownership of projects, bring prototypes, content and designs to life with well crafted and well tested web pages
  • Estimate timelines, develop plans and make recommendations on new projects
  • You will be experienced with and regularly involved in deploying website updates
  • You will start developing a firm understanding of building well optimized web pages, working closely with our SEO team to insure well structured pages, optimizing images, adding analytics tracking, focusing on quick load times and website usability
  • Culture

    We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, Skill & Will, we strive to bring on only the most passionate and talented people to our team.

    Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.

    Compensation and Equity

    Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates in addition to stock options because each Dialer participates in our success.

    Equity, Balance, and Belonging

    At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same.

    We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

    Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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