At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.
What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.
We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.
Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.
Some people call it an obsession, we call it a way of life.
What you need to know about the job
The primary focus of the role is to work in a remote operations and monitoring team delivering a first class customer experience with technical solutions.
An experienced Network Engineer with a positive and can-do attitude is required to assist deliver support services to their Enterprise network customers.
The successful candidate will have a strong customer focus with a service first mentality. Candidates will need to demonstrate effective technical and communication skills with attention to detail.
We are looking for adaptable, curious and tenacious people to fit into our highly skilled team.
To be successful you will have :
At least 5 years of experience in Network administration across a variety of vendor products and technologies (Preferably Aruba / Fortinet)
Solid background in network design and administration.
A passion for Enterprise Technology.
Systematic troubleshooting skills across a range of technologies.
Excellent documentation skills.
Familiarity with monitoring techniques.
Broad range of experience across IT technologies
Ability to work with Vendor specific monitoring tools
Network design capabilities in Wireless Network, Firewalls, Switching and Routing etc
Relevant Network certifications in Cisco, Fortinet, Aruba etc.
University or Bachelor's degree
Information Security knowledge
VMware NSX-V and VMware NSX-T knowledge
HPE Aruba Network Switches, Routers, WAPs, Airwave, Aruba Central etc.
Cisco networking products
Firewall knowledge (Preferably Fortinet Firewalls)
Work within the ITIL framework for Incident, change and problem management.
Take ownership of technical escalations and customer requests and work towards resolving them within the SLAs defined in the SoW.
Participate in the auctioning and closure of outstanding work displayed in the Service Management toolset
Provide input into the customer’s strategy and planning.
Provide analysis and make technical recommendations in the monthly report.
Provide support assistance on non-specialisation technologies.
Participate in the on-call roster.
What can we offer you?
This is an excellent opportunity to be part of a great team in a stimulating and rewarding work environment and also enjoy the excellent benefits and career opportunities that a global IT leader offers.
What we can offer you :
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.