RACKSPACE US, INC. PROPRIETARY CONFIDENTIAL For those having a need to know pursuant to company instructions. Page 1 of 2 Last Reviewed on November 26, 2012 Rackspace Job Description JOB TITLE : Financial Systems Analyst - 1 FUNCTION : Business Operations JOB SECTION : Various Business Sections BUSINESS UNIT : Corporate Services JOB FAMILY : Business Analysts PRIMARY RESPONSIBILITY : Serves as liaison between the global CFO Group and global Rackspace Technical Teams.
Gathers and documents business process, system and functional requirements of a product. Creates detailed use cases, user stories, and test scenarios.
Leads User Acceptance Testing and approvals. May play an active role in training of business end users. May supervise junior level Financial System Analysts.
Level V Financial Systems Analyst, Senior
o Expert business analysis skills, and process improvement skills. o Ability to work within standardized project management framework.
o Expert time management, communications, decision-making, presentation, human relations, and organization skills. o Responsible for meeting timelines and objectives on specified projects or tasks.
o Gathers and documents functional, system, and data requirements within the FST documentation framework. o Partner with end users and management to lead the creation of detailed process diagrams and business requirement documents using the FST documentation framework.
o Partner with end users, management and IT to incorporate business requirements and business process knowledge to create detailed user stories, and test scenarios.
o Lead the creation and maintaining FAQ’s and work instruction documents using the FST documentation framework. o Actively partner with CFO teams and management to define training needs of business end users as it relates to systems and processes.
o Lead project meetings and guide groups to meet timelines and objectives. o Ability to troubleshoot and resolve problems in a timely manner.
o Ability to communicate technical information and ideas both verbally and written so others will understand. o Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
o Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. o Manages system and process improvement activities from conception to actualization.
o Ability to successfully work and promote inclusiveness in small groups. o Ability to provide FANATICAL support. o Ability to manage metadata and system taxonomies o Ability to manage and maintain complex financial reporting and metrics
o Serves as liaison between the CFO Group and Rackspace Technical Teams. o Partner with business end users and management to understand business processes.
o Analyzes results of testing to ensure solution matches the documented business need. o Coordinates / Participates in User Acceptance Testing and ensures test cases are completely tested and signed off on by appropriate project team members.
o Utilize understanding of technology, business processes, accounting / finance, and financial systems to accomplish improvement goals.
o Continuously seek knowledge of leading practices as it pertains to financial systems o Leads projects of all sizes from beginning to end, as assigned.
o Serves as a product owner for the financial applications in use by CFO Group o May be responsible for maintaining systems, metadata, reporting and taxonomies owned by CFO Group RACKSPACE US, INC.
PROPRIETARY CONFIDENTIAL For those having a need to know pursuant to company instructions. Page 2 of 2 Last Reviewed on November 26, 2012 Rackspace Job Description o Manages system conversions, implementations, business process design, and other special projects for the CFO Group, as assigned.
o May serve as mentor to other analysts. o May supervise junior level analysts, interns, or contractors.
o Advanced accounting knowledge. Desired understanding of General Ledger, Financial Statements, Accounts Payable, Accounts Receivable, and Tax practices.
o Ability to analyze financial data and detect errors or potential problems. o Advanced working knowledge of Oracle accounting and tax software or related technology is desirable.
o Process Improvement experience required. o Demonstrated ability to consistently provide FANATICAL support.
It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies across applications, data and security to deliver end-to-end solutions.
We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.
Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent.
Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal : to be a valued member of a winning team on an inspiring mission.
We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe.
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