Senior Engagement Manager
Infosys Technologies Ltd
Singapore, INDIA
1d ago
source : TimesJobs

As part of our Client Services Group, you will play a key role in rapidly stabilizing and growing our accounts through continuous enhancement of services, proactive opportunity creation and closure and client let solution advisory and consulting.

You will work closely with our local and global sales, solution and delivery teams to create innovative, high quality solutions to meet our clients business needs.

Wanted Strong leaders Build Tomorrows Enterprise If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity.

The Senior Engagement Manager is responsible for interfacing with client stakeholders within an account / group of accounts for managing and growing our footprint in the account / s working closely together with internal and external stakeholders What will you do?

The candidate would have the following key responsibilities within the assigned account / set of accounts Strategic account management and growth led by strong alignment with Program and Delivery management teams.

  • Drive continuous improvements and transformation in the target accounts to create customer value, continuity and growth Manage senior management relationships and create a strong and positive account stakeholder connect across the board Own the P&L and align growth to investment to ensure long term viability and immediate term goals are met Account growth responsible for building a portfolio of services within target accounts and influencing the client to win additional business Work closely with enterprise team;
  • provide guidance, consultation and direction in support of strategies to implement clients strategy under assigned technology competency Work closely with Solutions teams to build customized solutions pitches and driving the revenues and delivery of these solutions in target accounts under the portfolio Account Planning and Governance share responsibility for all Client Management processes Plan-Sell-Deliver-Manage along with the sales team Leverage alliances with relevant product vendors for growth Please Note This description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee Qualifications Must have managed at least 20m USD annual revenue portfolio of clients in the region with demonstrated growth in the accounts managed as well as strong client referrals.

    Ability to manage and run Consulting, Implementation, Support / AMS and other conversations and opportunities seamlessly Good understanding of Current and Emerging Technologies such as SAAS applications, Enterprise applications and software, 5G, SDN and IoT Significant Account Management experience required at least 6 years of which 3 should be in the same account Track record of interacting and building relationship with CXO level client contacts Global Delivery Model experience is a must Hands-on experience with proposal creation and leading proposal presentations Strong leadership, interpersonal, communication and presentation skills Min.

    Bachelors degree required and 18 years of experience with listed responsibilities and skill sets.

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