Citrix L3
Superior Talent India
Goregaon East, Mu, IN
7d ago

Primary Skill Set & Experience :

  • Overall 6+ years' in IT Infrastructure experience with minimum 3+ years in Citrix Desktop Virtualization
  • Proficient in Citrix XenApp & Xendesktop, Xen Server implementation and configuration Job Description :
  • 6+ Experience in supporting Virtualization (primarily Citrix Desktop Virtualization, and others like VMWare, MS). Exposure to both Desktop and Server virtualization.
  • Basic understanding of storage and connectivity fundamentals
  • Able to work with the SMEs to drive major incidents and work towards RCA.
  • Role is to manage the operation team of L2 / L1 in Citrix Support and provide support to domestic & international environment / customers.
  • Able to establish and run good operations and governance practices.
  • ITIL Aware (spl around Incident / Problem / Change Management)
  • Good team player and able to manage and mentor team
  • Work on team skill enhancement and training need identification.
  • Manage SLA and Availability of Services
  • Project management experience for IT infrastructure management
  • 6 Days Working in a Week. Qualifications
  • Any Engineering / Diploma / BSC / MCA / MCM (with IT specialization)
  • Certification in MCP CCA must Secondary Skills :
  • Excellent communication ( written / oral ) & presentation skills
  • Strong Problem Solving and Analytical skills
  • Ability to interact with internal / external clients and handle escalations
  • Ability to Guide and monitor the team
  • Highly committed to meet the business objectives
  • Ability to build and maintain strong working relationships
  • VMWare Server Virtualization (Good to have)
  • Good understanding of storage (Good to have)
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