Sr Manager Process Excellence PEX-Must be a BlackBelt
AxmiYaN HR
Jabalpur, Madhya Pradesh, INDIA
1d ago

Job locations available at Mohali, Jaipur and Indore.

Immediate opening for Sr Manager Process Excellence for a Leading International BPO at Mohali, Jaipur and Indore.

12-16 Yrs experience Candidate should be from Reputed International BPO'S only and worked on different domains.

Must have in-depth knowledge of Business Process outsourcing (BPO) processes

Inbound, outbound and Data Processes). Preference to candidates who have supported F&A, Travel, Banking and / or Healthcare processes in PEX capacity

OPEN TO RELOCATE TO EITHER JAIPUR, MOHALI AND INDORE

FUNCTIONAL / OPERATIONAL :

  • Certified lean Six Sigma Black Belt
  • Should have expert knowledge be Six Sigma and Lean Techniques
  • Experience in Project management, preferably PMP or Prince
  • Must have in-depth knowledge of Business Process Mapping and Modeling (Business Process Re-engineering)
  • Knowledge in RPA opportunity identification and deployment
  • Ability to build and drive Transformation road maps across large estates by seeking stakeholder buy ins and clear ROI showcasing.
  • Bachelors or higher education degree with overall 12-16 years experience with minimum of 10 yrs of experience in Process Improvement(PEX) role
  • Should have worked on multiple client (International & domestic) collaborated project (client engaged). Role requires active engagement with internal and external stakeholders.
  • Possess speed to delivery.
  • Ability to collaborate and challenge in a consultative style.
  • Solution Oriented and contribute towards RFPs, outsourcing opportunity assessments
  • Work across multiple projects and time-zones concurrently juggling multi-dimensional deliverables - both as sole contributor and team deliverables
  • Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities.
  • Excellent communication skills and exposure to International assignments and / or client engagement with the ability to communicate at all levels.
  • Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business outcome notes.

  • Analytical bend of mind to understand the business needs and the workflow of the management and the administration tasks.
  • Must have in-depth knowledge of Business Process outsourcing (BPO) processes
  • Inbound, outbound and Data Processes). Preference to candidates who have supported F&A, Travel, Banking and / or Healthcare processes in PEX capacity

    Pls share me you CV at adasgupta axmiyanhr.com or reach me at M-958491 7778

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