Software Support Engineer
Amdocs Development Center India Pvt. Ltd.
5d ago
source : Shine

You will provide engineering expertise to troubleshoot , modify and engineer software solutions and configurations to ensure the product / solution performs within optimal design specifications

You will Investigate , debugs and reproduces issues , provides fixes and workarounds and verifies changes to ensure continued operability of the software solution

You will demonstrate continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools , innovative techniques and the reuse of existing solutions.

You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example , responsiveness , resolution , software quality SLAs , etc

You will communicate with internal / external customers to enhance the understanding of customer problems , and verifies that an appropriate resolution has been applied.

Bachelor s degree in Science / IT / Computers or equivalents

Knowledge in Java , SQL , Unix / Linux.

2 - 3 years of experience in writing software code in at least one programming language.

Good knowledge of Object - Oriented Design and development.

Knowledge / experience in Cassandra , SPARC , Qlikview

  • Advantage.
  • Knowledge / experience in Microsoft Azure Cloud

  • Advantage. Fluent English (written and spoken).
  • Why you will love this job :

    You will gain valuable experience and wide knowledge of Software integrative systems

    You will have the opportunity to be exposed to advanced market technologies

    You will work with multi - channels and diverse area of expertise

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