GEMS- Operational Specialist
Hyderabad, India
5h ago

DSM Bright Science. Brighter Living.™

Royal DSM is a global, purpose-led, science-based company active in Nutrition, Health and Sustainable Living. DSM’s purpose is to create brighter lives for all.

DSM addresses with its products and solutions some of the world’s biggest challenges while simultaneously creating economic, environmental and societal value for all its stakeholders customers, employees, shareholders, and society at large.

DSM delivers innovative solutions for human nutrition, animal nutrition, personal care and aroma, medical devices, green products and applications, and new mobility and connectivity.

DSM and its associated companies deliver annual net sales of about €10 billion with approximately 23,000 employees. The company was founded in 1902 and is listed on Euronext Amsterdam.

More information can be found at .

Purpose of the job

  • Ensure effective and efficient execution of operational process in areas concerned
  • Service different countries supported by specific systems per country
  • Ensure service delivery of GL activities as agreed in the statement of work
  • Solve issues
  • Ensure meeting process KPIs / PPI’s as per agreed standards
  • Publish periodic reports
  • Job context

  • Global Service Center is a Shared Service Center which offers accounting services to many DSM components.
  • The Service Delivery unit GEMS is focused on delivery of the non-standardized services, where activities in different areas are executed by the same operational specialist, such as accounting to report in combination with accounts payable.
  • The combination can differ depending on the most efficient way to process the services.
  • The goal is to provide effective, efficient, and customer-oriented service delivery, based on a Service Level Agreement.
  • Service delivery incorporates : Accounting-to-report (included fixed assets), Financial Controlling, Commercial controlling, operational controlling, project accounting, accounts payable accounting, operational purchasing, payroll accounting, handling travel and expense claims, and cash management including hedging.
  • Job Content

    Key areas of accountability / responsibility

  • Execute operational activities in the following areas :
  • Credit management

  • Ensure service is delivered in line with agreed controls and procedures
  • Activities are processed in different systems for different clients in a variety of countries.
  • Determining optimizations and standardizations in current way of working
  • In 1st 2 years involved in the migration of activities from the countries to the shared service center.
  • Accounting
  • Performing day to day close activities
  • Ensure adherence to Financial Closing Cockpit / Month end activities / close tasks
  • Monitor and analysis of General Ledger Accounts and in close liaison with Single Point of Contact and with streams suggest and implement possible solutions
  • Stimulate the improvements and standardization of processes within the General Ledger Department, in-order to increase efficiency and quality of the operations
  • Perform daily / weekly / monthly audits as per the process requirement
  • Work on special projects as needed
  • Support preparation of standard and ad hoc management reports through information verification, proofreading, assembly and other related activities.
  • Resolve all queries and disputes with appropriate stakeholders to maintain internal customer satisfaction
  • Prepare and Maintain integrity of the General Ledger reconciliations to appropriate sub-ledgers and supporting documents including month end reconciliation to the General Ledger
  • Provide General Ledger Accounting relevant procedures (instructions). Ensure procedures are up to date and fully complied with internal controls
  • Identify, analyze and resolve process issues and deliver clear and timely communication on all issues, both internal and external
  • Controlling

  • Ensure service is delivered in line with agreed controls and procedures
  • Assist in budget preparations
  • Process final budget in SAP
  • Support in FOOP, CAPEX, OPEX and Management reporting & consolidation
  • Monitor accounting processing of FSS in line with DAR
  • Transfer pricing monitoring
  • Calculate journals for the financial part of the Enterprise Model (fees Tolling, stock-level management)
  • Ensure adherence to IFRS
  • Support Senior Financial controller in the contact with the Auditor for financial audit and as contact for 3rd party and non-financial audit
  • Maintain an open workable relation with the operational business controller and Accounting employee in FSS
  • Procurement

  • Accounts payable
  • Invoice processing with or without Purchase orders
  • Check invoices on completeness and correctness of data with regard to account
  • Assignment and (international) VAT aspects
  • Verify invoice against purchase order in the various ERP system predominantly SAP
  • Post the invoice in the integrated ERP system SAP
  • Communicate with to resolve any open items with vendors & blocked invoices for
  • AP (MRBR, VFX3)
  • Participate in the quarterly intercompany matching in SAP SEM
  • Initiate and organize the payment of the invoices
  • Participate in the Purchase To Pay process to achieve first time right handling of invoices by taken initiative for solving structural issues
  • Credit Management

  • Account Receivable;
  • Process incoming payments in Accounts Receivable (AR). Check and post bank Costs, discounts and payment differences.
  • Process incoming electronic statements. Prepare, check and transfer electronic
  • draft and direct debit collections (various systems in different countries).
  • Control the different clearing accounts. Correct internal Business Group payments received on wrong bank accounts.
  • Prepare payments of credit notes (incl. rebates) to customers, and process via Credit Management Department in Sittard to the responsible Business Group (BG).
  • Spot risks and non-conformities in accounts receivable process and initiate corrective actions.
  • Generate downloads from SAP and preparation for several reports. Register specific information in SAP as preparation for special reports (e.
  • g. incorrectly) taken discounts by customers when applicable.

  • Prepare dunning proposals (for customer follows up for payments)Support Credit Controller in accounting tasks when necessary (clearing, correction postings etc.)
  • Communication across various internal DBS stakeholders (Front office, Credit Controller, CRAC employee, Key User)
  • Credit Risk :

  • Responsibilities;
  • Assess the creditworthiness of (potential) customers, expressed in risk categories, and advise credit limits per customer.
  • Keep the knowledge updated regarding customers’ creditworthiness by means of periodical reviewing, taking all available and valuable information into account, like financial reports visit reports from sales, the internet and third parties.
  • Achieve the Key Performance Indicators (KPIs) that has been agreed with the BG / BU / SUs.Keep up with financial developments in the assigned countries.
  • Signal consequences with respect to credit risk issues in a timely way.


  • To grant credit limits in accordance with the authorization rules.
  • To assess the customers’ credit risk category, being of crucial importance in respect to SAP’s blocking system. To establish or modify the credit risk category of customers
  • Cash Management Activities :

  • Process Bank Statements in SAP
  • Hedging
  • Booking of Bank Statements
  • Control and Analysis of relevant bank balance accounts
  • Make proposals for required General Ledger postings
  • Monitor outstanding debtors and creditors
  • Releasing of payments thru Treasury
  • Solve rejected payments
  • Process salary payments
  • Reconciliations of In-House cash with Treasury System
  • Complexity of the job

  • Monitoring of integrated accounting and reporting process for the customer and proactively
  • identify problems
  • Multiple ERP environments (SAP and non-SAP)
  • Multiple stakeholders in different countries
  • Non-Standard processes
  • Combining daily operations with migration activities
  • Knowledge and educational level

  • Master’s Degree in Accounting / Financial Controlling or Commerce
  • Very good accounting knowledge
  • Good knowledge of SAP FiCo, Accounts payable and Procurement
  • Very good knowledge on procurement processes
  • Very good knowledge on account payable processes
  • Good knowledge of credit management processes
  • Good knowledge of Fiscal Reporting requirements
  • Knowledge of IFRS (preferred)
  • Good written and spoken English
  • Preference : Good written and spoken Spanish or Italian
  • Required level of experiences

  • Minimum 4 years of experience in General Ledger Accounting
  • Minimum 2 years of multi-national organization Experience
  • Minimum 4 years of proven experience in a multi-functional team, including Accounts Payable, General Ledger Accounting and Procurement.
  • Extended experience of working with SAP-FiCo
  • Extended experience of working with other ERP systems.
  • Experience with issue handling
  • Royal DSM is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

    DSM in 3 minutes

    Do you know that DSM has the broadest portfolio of nutritional ingredients - that millions of people already have our biomaterials in their body - and that our innovations make materials lighter, healthier, safer, stronger, more durable and have a lower environmental footprint?

    This short 3 minute video shares our portfolio in Nutrition, Health and Sustainable Living

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form