Team Leader
Bank of America Corporation
Hyderabad, IN
7d ago

Job Description : Overview :

Overview :

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most.

This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

  • BA Continuum is a non-bank subsidiary of Bank of America, part of Global Business Services in the bank.
  • Process Overview :

    The Operational Excellence team functions as a Center of Excellence to provide strategic and innovative advantage to Bank of America through Business Excellence, Business Intelligence and Process Excellence Work-streams.

    Job Description :

    The ARIS Process MIS Analyst candidate will be primarily responsible for creating reports for Business Process Architecture services and to perform different analysis.

    All of these services will require collaboration with rest of the architecture, business and technology groups. The ultimate accountability for the effective execution of the above services will lie with the MIS Analyst.

    Responsibilities : Reporting


  • Adherence to the SLA s of reporting Timeliness and Accuracy
  • Provide analysis of the tasks related to Business Process Architect Services and also should be able to perform RCA in case of any aberration
  • Publish the performance dashboard to the Stakeholders
  • Liaison with the stakeholders to develop / customize the reports
  • Validate and publish the Architect log and should be able to draw inferences based on the same
  • Provide subject matter expertise on reporting
  • Should be able to develop and customize reports in ARIS
  • Continuous Process Improvement & Change Management :

  • Act as a change agent and provide implementation assistance as and when need arises
  • Engage in improving reporting structure through reengineering, system checks and process automation
  • Partner with Business on Key Business Priorities
  • Change Management and Analytic support for Projects and Initiatives
  • Stakeholder Management :

  • Interact with client / stake holders on reporting
  • Connect with relevant stakeholders on a regular basis
  • Proactively convert stakeholders requirement into meaningful reports
  • Requirements :

  • Education - Graduate preferable in any stream
  • C ertifications Certification on Data and Analytics (not mandate)
  • Experience Range - Overall 4-6 years experience with minimum 2 years in MIS Handling
  • Mandatory skills :

  • Good Communication skills
  • Reporting & MIS skills
  • Understanding of ARIS
  • Excellent conceptual, analytical and quantitative skills
  • Excellent problem solving skills
  • Excellent knowledge of SQL, MS Access and related coding
  • Desired Skills :

  • Should be well versed with Macro and automation in Excel
  • Good knowledge of Java script
  • Knowledge of SharePoint creation and change management will be helpful
  • Shift Timings : 12 : 30 9 : 30 p.m ( Process Timings : 9 hrs. per day Flexible in shifts with Weekends OFF)

    Location : Hyderabad

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