Solutions Engineer
Jade Global
Pune
3d ago

Job description :

  • With hands-on experience of ServiceNow Implementations of 3 or more of any of these ITSM, ITBM and CSM or GRC / ITOM etc
  • Experience in Implementation / development of ServiceNow Telecom application ( TSM or TSOM) is preferred.
  • Design, Architect, Develop and Implement new ServiceNow custom Solutions / Apps targeted for specific industry segments like Telecom , Insurance, Finance etc.
  • Hands on Experience in Plan, Design and Review aspects of ServiceNow Solutions.
  • Good knowledge of various integrations of third party tools with ServiceNow using SCCM , Rest APIs etc , preferred with hands on experience.
  • Good knowledge of ServiceNow Automation capabilities using Integration hub / APIs etc.

  • Hands on Experience in Creating, Maintaining and Distribution of HLD and LLD.
  • Hands on Experience on Agile and Scrum Methodologies.
  • Hands on Experience on working on BRD and FRD.
  • Aware of ServiceNow Modules : ITOM, GRC and HRSD, TSM, TSOM, Telecom Order management
  • Aware and exposure of latest ServiceNow apps like ServiceNow Impact
  • API Integrations, Custom Application Development and Third-Party Tool Integrations with ServiceNow.
  • Strong communication skills.
  • Experience with conducting demonstrations and workshops
  • Experience in Preparing presentations / documentations / SOPs for new products / solutions
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