Business Analyst - Customer Success
Mumbai, INDIA
4d ago
source : TimesJobs

Business Analyst - Customer Success Mumbai / Mumbai Customer Success / Full-time The Upstox Story Upstox (RKSV Securities India Pvt.

Ltd.) is one of India's leading Discount Broking companies which enables investors and traders to trade in Stock Market and Commodities exchange at a fraction of market price with our state-of-the-art trading platform.

One of the fastest growing stock broking companies and first brokers in India to introduce commission-free trading for investors.

Our customers enjoy zero brokerage on equity delivery trades and a flat Rs. 20 per order pricing model on all other segments.

We are on our way to become the leader in low-cost brokerage and No.1 stock broker in the country. We scaled from a customer database of 25k customers in 2017 to 2 Lakh customers in 2019 to 1 Million customers now.

The company will continue to be driven by its guiding principle of making trading in stock markets simple and affordable for all.

Companys focus on high-design and leading-edge technology seeks to revolutionise the online trading industry in India, all at disruptive price points.

Backed by Ratan Tata, Upstox had raised $4 million in Series A funding in early 2016 that was led by Kalaari Capital. The round also saw participation from health care tech firm GVK Davix Technologies Pvt Ltd.

US-based investment firm Tiger Global Management invested $25 million in the company in September 2019 in a Series B funding round.

We have a team of highly skilled technology and finance professionals, and are currently looking for highly motivated field experts to be part of our high-energy team.

Position Business Analyst- Customer Success Roles & Responsibilities 1. Problem Solving & Analysis - Understand Business problems and focus.

Arrive at solutions through data and structured problem solving. Role will include ad-hoc analysis basis business priorities.

2. Own Business Intelligence - Go to person for Business Intelligence with deep understanding of Databases, Skilful Data extraction and Developing Business Metrics.

Build frameworks, dashboards, formulate processes for management and operational reporting. 3. Drive Projects with Customer Success Teams - Liaise with customer success teams to develop hypothesis to aid / improve Business Intelligence.

4. Data Modelling - Use Statistical methods and processes for data analysis and modelling. Experience & Skills Required 2 to 5 years of experience as a Business Analyst Preferred with Btech in Information Technology or Computer Science Skills required for Business Analyst SQL MongoDB MS Excel Visualization tools like Periscope or Tableau Python Psst tips on how you can beat the competition If you can showcase your abilities to Be self-driven / quick starter Have an ownership mindset Aggressively drive and deliver results Ifyou fit the above description, we would love to connect with you! APPLY NOW A basic requirement but one that many forget Make sure you know what we do.

At the very least, try the app.

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