Database Technical Support Engineer
NetSuite Inc.
Bengaluru, India, IN, IN
6d ago

Job Description - Database Technical Support Engineer (19000DNR) Preferred Qualifications

At GCS, we serve our Customers with a focus to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.

We engage with Customer and build a strong relationship providing efficient support while they are using our Products.Job Description : We are currently looking for Database Administrators to be part of Database Security team at Global Customer Services.

Here we assist customer resolve Database Security, TDE, SSL / TLS, advance security options issues.Qualifications / Education : B Tech / M Tech / MCA / BE / MSc / BScExperience : 5 -

9 years of experience in Database Administration Skills :

  • Overall knowledge of database fundamentals and deep knowledge of database architecture and concepts.
  • Hands-on experience in all generic database administration activities with ability to troubleshoot problems in these areas.
  • Good working knowledge of SQL commands, PLSQL and system packages.
  • Operating system knowledge (Unix, Linux and / or Windows).If they have any knowledge of SSL / TDE then its a plus.Apart from the above mentioned requirements, following would also be essential : o Oracle Certifications like 11G OCPo Good working knowledge on various unix & linux flavours and preferably also Windows.
  • o Good Analytical reasoning skills and lateral thinking capability.o Fluent oral and written communication skills.o Customer handling skills would be an added advantage.

    Job Description : We are currently looking for Database Administrators to be part of Database Security team at Global Customer Services.

    Here we assist customer resolve Database Security, TDE, SSL / TLS, advance security options issues.

    From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

    Qualifications / Education : B Tech / M Tech / MCA / BE / MSc / BSc

    Experience : 5 - 9 years of experience in Database Administration

    Skills :

  • Overall knowledge of database fundamentals and deep knowledge of database architecture and concepts.
  • Hands-on experience in all generic database administration activities with ability to troubleshoot problems in these areas.
  • Good working knowledge of SQL commands, PLSQL and system packages.
  • Operating system knowledge (Unix, Linux and / or Windows).
  • If they have any knowledge of SSL / TDE then its a plus.

    Jill Hulme, Director of Strategic Initiatives Marketing, overcame the impossible and transformed into a triathlete. She applies her fearlessness and determination to #LifeatOracle

    Apart from the above mentioned requirements, following would also be essential :

    o Oracle Certifications like 11G OCP

    o Good working knowledge on various unix & linux flavours and preferably also Windows.

    o Good Analytical reasoning skills and lateral thinking capability.

    o Fluent oral and written communication skills.

    o Customer handling skills would be an added advantage.

    Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.

    This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.

    A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

    As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-

    Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.

    Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and / or platforms.

    Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management.

    In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment.

    May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.

    e., BS Computer Science / Management Information Systems / Science / Engineering / Math / Physics / Chemistry with a 3.0 GPA OR (for Applications) proven professional / technical experience, i.

    e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)

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