Role Title : General Manager Security operations
Designation : General Manager
Business Unit / Function : Technology
Service Line / Process / Sub Function : GNO Networks
Project Name : ESOC - Technology VOIS
Band : F
Reporting Manager Role Title : Head of Network Operations, Network Operations
Reporting Manager Name : Matt Isitt
Security Operation Manager will be part of Vodafone Network Security team and work directly with clients, solution architects, new product development teams, low level designers, service owners and several other key stakeholders based in diverse geographical locations to deliver Security solutions to protect both on-prem and cloud based customer infrastructures.
This role will require the aspirant to interface with external customers and internal senior management. This role requires the individual to have high level knowledge on security products and processes.
The individual needs to have very good communication skills to be able to talk to senior management teams and senior managers at the customers end.
The Security ops manager focusses upon the supervision of a team of Security professionals who carry out activities which protect Vodafone and their customers from security threats and reduce risk across Vodafone’s technology infrastructure and implement security controls across Vodafone with a single design.
Key scope area is to manage various team (around 50+) who & services to support DDOS operations, Clean zone operations and Managed security services
Additional he Participates and bridges various support function during Major / Critical Incidents for faster resolution.
Develops and implements standards, procedures and process for the network support group function. Leads development of innovation and strategic direction in network operations.
Owns various improvement projects, assigns personnel for the accomplishment of projects and direct their activities. Takes various initiative and create culture to ideate, continuous improvement through process automation, productivity gain etc.
and meet Organizational efficiency Target
Key accountabilities and decision ownership
Core competencies, knowledge and experience
Delivery related KPI’s Delivery in time and within budget
Essential : Graduate