Genpact Hiringlanguage Specialist
Genpact India
Hyderabad
5d ago

If yes, the we have an excellent opportunity for you with us.

Job Location : - Hyderabad

Inviting applications for the role of Process Associate

•Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.

•Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

•Problem solving / critical thinking skills

•Attention to detail and unbiased decision making ability

Responsibilities

•Review content and provide resolution based on prescribed guidelines

•Provide resolution within agreed turnaround times and standards of quality

•Recognize trends and patterns and escalate issues timely

• Provide insights to help improve the support to the users

•Maintain a thorough understanding of process and policies

•Provide excellent customer service to our customers

Minimum qualifications

• Any Graduate (PG an added advantage)

Preferred qualifications

• Effective probing skills and analyzing / understanding skills

• Problem solving skills with customer centric approach

•Must be able to work on a flexible schedule (including weekend shift work)

If interested contact HR Khushboo 9620974104.

or walkin to the below Venue.

Venue- 14 - 45, Genpact Road, Opp NGRI, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039*.

Venue- Genpact, 2-103, Phoenix towers, Oppo Green bawarchi, Gachibowli - Miyapur Rd, Sai Nagar, Hafeezpet, Hyderabad, Telangana 500049

Direct walk-in 19th-22nd September

Note : Candidates walking in directly should mention HR Khushboo on their resume*

Genpact Hiring Team

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