If yes, the we have an excellent opportunity for you with us.
Job Location : - Hyderabad
Inviting applications for the role of Process Associate
â€¢Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.
â€¢Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
â€¢Problem solving / critical thinking skills
â€¢Attention to detail and unbiased decision making ability
â€¢Review content and provide resolution based on prescribed guidelines
â€¢Provide resolution within agreed turnaround times and standards of quality
â€¢Recognize trends and patterns and escalate issues timely
â€¢ Provide insights to help improve the support to the users
â€¢Maintain a thorough understanding of process and policies
â€¢Provide excellent customer service to our customers
â€¢ Any Graduate (PG an added advantage)
â€¢ Effective probing skills and analyzing / understanding skills
â€¢ Problem solving skills with customer centric approach
â€¢Must be able to work on a flexible schedule (including weekend shift work)
If interested contact HR Khushboo 9620974104.
or walkin to the below Venue.
Venue- 14 - 45, Genpact Road, Opp NGRI, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039*.
Venue- Genpact, 2-103, Phoenix towers, Oppo Green bawarchi, Gachibowli - Miyapur Rd, Sai Nagar, Hafeezpet, Hyderabad, Telangana 500049
Direct walk-in 19th-22nd September
Note : Candidates walking in directly should mention HR Khushboo on their resume*
Genpact Hiring Team