Virtual Desktop 3rd Line
Absa
Pune, IN
13d ago

Grade : BA4

Provide technical expertise to resolve faults and complianceissues with OSX devices. This will involve liaising with other support teamsand engineering, and adhering to the relevant incident, problem, event andrequest processes.

Your Role

  • Resolution of Incidents and Problems impacting the Windows DesktopService
  • Liaising with Engineering to ensure future releases are reliableand supportable
  • Remediation activities relating to compliance metrics for desktopprotection
  • Management of OS and non-OS patching of Windows devices
  • Support of the Appsense-based Windows Desktop privileged accessservice.
  • Knowledge of Windows desktop and laptop hardware components
  • Adherence to global IPC management processes.
  • oWindows Desktop OS

    oWindows Desktop Anti-virus and encryption tools

    oMS Office products

    oWindows Desktop browsers, IE and Chrome

    oProfile-based privileged access solutions

    oSCCM deployment tooling / Powershell scripting

    AboutUs

    Barclays is a transatlanticconsumer, corporate and investment bank offering products and services acrosspersonal, corporate and investment banking, credit cards and wealth management,with a strong presence in our two home markets of the UK and the US.

    Our goalis to become the bank of choice by providing superior services to customers andclients and supporting our stakeholders via a commercially successful businessthat generates long-

    term sustainable returns.

    Forfurther information on EVP, please click on the link below

    Risk and Control Objective

    All Barclay’s colleagues have toensure that all activities and duties are carried out in full compliance withregulatory requirements, Enterprise Wide Risk Management Framework and internalBarclays Policies and Policy Standards.

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