QA Analyst
Hyderabad, Telangana, India
1d ago


Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector.

ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

This role will be part of a team responsible for functional testing and support of global corporate tools to support various teams throughout the organization.

This position requires technical proficiency as well as an eager attitude, professionalism, proactiveness and solid communication skills.

The QA Analyst will bring experience in systems and integration testing, analyzing and understanding business requirements, writing, maintaining and executing test cases, raising and monitoring defects up to their resolution and participating in requirements gathering.

This person will be able to help to mentor other members of the team and manage project work independently.

Core Competencies

  • Teamwork : works well with teammates locally and at remote offices; shares knowledge and is seen as someone to go to for help;
  • contributes to weekly peer meetings

  • Problem solving and decision making : demonstrates a sense of urgency; takes ownership of problems and follows temporary fixes with permanent solution;
  • finds creative solutions. Improves processes and introduces superior technology

  • Communication : is clear and accurate in verbal and written communication; listens to peers and supports employees; follows directions and provides useful feedback
  • Professionalism : makes a positive impression in person, via phone, and electronically; models a can-do’ attitude; embraces additional responsibility;
  • refrains from office gossip or conflict; works extra hours as needed to ensure work is complete; adheres to corporate policy and encourages others to do the same

    Core Duties

  • Test and support applications in a range of global software platforms (primarily Salesforce and ServiceNow) and various other corporate systems and tools
  • Collaborate with other internal groups to understand and analyze business and functional requirements, to mitigate risk
  • Communicate with internal customers in non-technical terms and propose solutions
  • Work on multiple projects from requirements gathering phase through to development and functional testing, user acceptance testing, deployment to production and post go live releases
  • Participate in meetings and organize work and / or training sessions around new software being introduced into the ICE technology environment
  • Write and maintain test cases of the highest quality for new and existing application features
  • Report bugs and ensure all issues are handled efficiently.
  • Exceptional Performer Competencies

  • Enhances team and coworkers through knowledge sharing and implementing best practices in day to day activities
  • Takes initiative to continually learn and enhance technical knowledge and skills
  • Is always keen to improve processes and apply innovation to our ways of working
  • Provides timely status updates and assists the team in making decisions about release readiness.
  • Required Skills and Experience

  • Minimum 3-5 years of experience in a testing capacity / role
  • Experience using a test management application, such as XRay, HP ALM, TestComplete, Zephyr, TestRail
  • Strong demonstrable experience in functional system testing and systems integration testing
  • Problem solving
  • Strong time management
  • Attention to detail
  • Strong verbal, written, and interpersonal communication skills
  • Ability to work independently as well as within a team environment
  • Ability and eagerness to learn new technologies and tools
  • Desired Skills and Experience

    These skills are not required but will be considered as an added advantage :

  • Experience in testing Salesforce and ServiceNow applications, or any similar cloud-based platform is highly desirable
  • Experience with any of the following technologies / tools : Python, SOAP / REST, XML, SharePoint, SOAP UI / Postman, SQL, JIRA
  • Previous test automation experience with Python / Selenium
  • Some form of customer-facing or consulting experience
  • Experience working as part of a global team, working across multiple timezones
  • Working Hours

  • Working hours usually follow a standard office day of eight / nine hours, between 9am and 6pm. However, due to the need to support and work with a global team, based in the US, UK and India, for the fist 6-12 months of onboarding, a work shift of 2pm to 11pm IST is needed.
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