Collections Senior Analyst
Allergopharma
Bangalore SBS
5d ago

Position : Senior Analyst, Credit & Collection

Job Location- Ellctronic city Phase 1 - Bangalore

Shift - 1 : 30 PM to 10 : 30 PM

SCOPE OF RESPONSIBILITY :

Handle credit and collection activities for a specific territory, business segment or region :

  • Portfolio size : €6 - €8 million
  • 100+ customers
  • 20+ calls per day
  • PURPOSE OF THE POSITION

    It is to perform the Credit & Collection activities for the Western Europe region. New Orders should be released after performing the Credit check.

    Customers should be contacted to request payment for the past due balances and should be able to identify reasons for delayed or non-payment of past due balances.

    Review the status in the accounting system. Interact with various other departments to resolve customer queries and collect the money according to the due date.

    ESSENTIAL JOB FUNCTIONS

  • Responsible for on-time new Order release
  • Responsible for collection of receivables, resolving disputes & claims
  • Responsible for the delivery of service levels and SLA / KPI targets for the accounting function.
  • Ability to handle complex customer portfolio with large number of customer transactions
  • To carry out the month end close processes in a timely and accurate manner
  • Represent SBS in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders
  • Analysing customer’s payment trend to forecast collection for the fiscal month
  • Organize and participates in credit control, distribution centre, Sales and Customer meetings.
  • Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).
  • Identify opportunities for efficiencies and improvements
  • Back-up and support other A / R personnel as needed
  • Education :

    Bachelor degree in any streams (accounting preferred)

    Experience :

    3 to 5 years proven Credit and Collection experience in a corporate environment

    Technical Skills / Competencies :

  • Proficient Accounting knowledge.
  • Proficient Oral and Written Communication Skills
  • Proficient Oracle / SAP Navigation with respect to AR function.
  • Proficient MS Office knowledge.
  • Basic Business Knowledge.
  • Behavioral Competencies :

  • Basic Interpersonal Skills
  • Basic ability in Problem Solving
  • Basic knowledge about Planning & Execution
  • Limited know how of Customer Orientation
  • Demonstrates Business Acumen
  • Basic know how about High Impact Communication
  • Should be able to nurture High Performance in self & team
  • Should have affinity towards Leading a Change
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