Position : Senior Analyst, Credit & Collection
Job Location- Ellctronic city Phase 1 - Bangalore
Shift - 1 : 30 PM to 10 : 30 PM
SCOPE OF RESPONSIBILITY :
Handle credit and collection activities for a specific territory, business segment or region :
Portfolio size : €6 - €8 million
20+ calls per day
PURPOSE OF THE POSITION
It is to perform the Credit & Collection activities for the Western Europe region. New Orders should be released after performing the Credit check.
Customers should be contacted to request payment for the past due balances and should be able to identify reasons for delayed or non-payment of past due balances.
Review the status in the accounting system. Interact with various other departments to resolve customer queries and collect the money according to the due date.
ESSENTIAL JOB FUNCTIONS
Responsible for on-time new Order release
Responsible for collection of receivables, resolving disputes & claims
Responsible for the delivery of service levels and SLA / KPI targets for the accounting function.
Ability to handle complex customer portfolio with large number of customer transactions
To carry out the month end close processes in a timely and accurate manner
Represent SBS in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders
Analysing customer’s payment trend to forecast collection for the fiscal month
Organize and participates in credit control, distribution centre, Sales and Customer meetings.
Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).
Identify opportunities for efficiencies and improvements
Back-up and support other A / R personnel as needed
Bachelor degree in any streams (accounting preferred)
3 to 5 years proven Credit and Collection experience in a corporate environment
Technical Skills / Competencies :
Proficient Accounting knowledge.
Proficient Oral and Written Communication Skills
Proficient Oracle / SAP Navigation with respect to AR function.
Proficient MS Office knowledge.
Basic Business Knowledge.
Behavioral Competencies :
Basic Interpersonal Skills
Basic ability in Problem Solving
Basic knowledge about Planning & Execution
Limited know how of Customer Orientation
Demonstrates Business Acumen
Basic know how about High Impact Communication
Should be able to nurture High Performance in self & team
Should have affinity towards Leading a Change