Associate Technical Architect - Cloud Infra
Microland
Hyderabad, IN
5d ago

Job Description

Project Manager with production support experienceo Good communication skillso Excellent analytical skills to review trend of incidents & guide team towards remedial actionso Owner for tracking incident ingestion & resolution trend and SLA / SLO TTX of incidentso Maintain the communication and logistics during the K1 and Pot K1 incidents.

o Owner of roster to ensure DRI(s) are available at L2 o Ensure proper escalation path is followed for incidentso Initiation of postmortems for critical incidents

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