Understand learning requirements based on deep understanding of client / customer needs, job roles and trends of the industry.
Define curriculum and learning experience for the courses or products / solutions. Design and understand user journeys.
Maintaining a prioritized content roadmap with Industry and Partner Faculty buy-ins.
Analyze competition, participate in product trainings for sales and marketing as well as trainers.
Participate in client meetings to understand client needs as well as explain the value proposition of our products.
Research and evaluate content partnerships.
Create a measurement methodology to determine program effectiveness and to inform future investment areas.
Devise Product Development Roadmaps related to SRE and DevOps job roles : both long term and quarterly roadmap for the product
Define value propositions, competitive differentiators resulting into a profitable product portfolio.
Ensure Timely launch of programs which are based on market relevant or future focused skills.
Guide other SMEs and trainers and foster relationships for industry ready product development.
Demonstrated ability to turn customer needs and pain points into content, courseware, and curriculum.
Detail oriented and ability to have a holistic vision for the organisation.
Demonstrated ability to manage business relationships with learners & trainers, clients as needed.
Demonstrated ability to think strategically and manage execution.
Strong analytical and problem- solving skills.
Anticipates customer needs and uses customer insights to drive and guide key differentiators and USPs.
Can build a scalable, lean, and repeatable product development process.
Responsive, proactive and self-starter
We are looking for people who have :
Preferred background in Engineering / STEM disciplines
5 - 7 years of subject matter expertise and training / curriculum development in area
Effective problem Solving and cost-effective implementation of development process.
Ability to design, conduct and evaluate post learning outcomes using impactful evaluation methods.
Domain knowledge of SRE and DevOps Principles
Domain expertise in delivering training as per specific customer / learner needs.
Works with teams to ensure a smooth product project execution adhering to timelines and plans.
Responsive, proactive, and self- starter
Ensure the content developed is technically correct and error free.
Ensure we can build curriculum and courseware in tandem with the latest industry trends and have the first mover advantage.
Active support in training as well as ensuring a positive learner experience.
Ability to lead a team and collaboratively work with various functions.
Be the in-house subject matter expert in all areas of SRE and DevOps value chain, - the 7 key principles of SRE, deep understanding of the SRE job role, DevOps, automation and monitoring on cloud, DevOps principles, SQL, ITIL, Linux / Python, Jenkins, Maven, Docker, Kubernetes
Be able to work cohesively with the development teams to develop courses in the area, review courses developed.
Develop curriculum as per industry requirement.
Participate in hands on development of content (videos, assessments, case studies and lab exercise as needed)
Train the trainers as needed and evaluate their expertise, guide on newer topics.
Conduct webinars as and when needed.
Ability to constantly learn and upskill.
Fluent in English and Hindi
Self-disciplined and good management aptitude
Excellent people skills
We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world.
As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career.
We may have been founded over two centuries ago, but our secret to success remains the same : change with the times and adapt to meet the ever-evolving needs of our customers.
The company’s headquarters are in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.
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