Magento Practice Lead
McFadyen Digital
Bengaluru, Karnataka, India
2d ago
Job Description

The Opportunity 

Will your experience and innovative digital ideas impress Fortune 500 CMOs, CDOs, CTOs & CIOs?  Can you build and lead global Magento teams sharing the best practices? Can you ideate thought leadership while also being hands-on delivering results to clients?  Can you collaborate with our delivery managers on the technical aspects of major implementations at clients across the globe? Have you demonstrated thought leadership to the level of speaking at conferences? Do you want to help form and execute the strategy of a dynamic mid-size business?  

If you answered yes to these questions, we definitely need to speak to you about this opportunity. 


Position Summary 

The Magento Practice Lead will work hand in hand with the Delivery Managers and the Sales team to help develop a strong understanding of the client's needs from a technical perspective.  

The activities involve oversee the delivery of all Magento Professional Services projects for the global team and ensure the technical success of all services projects through the definition of quality standards and best practices. You will also manage new business opportunities through the creation of proposals, solutions architecture, level of effort estimates always working closely with global leaders to develop methodology and processes; technical staff training plan; and support and oversight on key projects. 



Top 5 Responsibilities 

1. Grow and manage a high-performance team of Magento professionals across 3 continents. 

2. Support our sales team in growing our Magento-related services revenue by 25% - 50% per year. 

3.  Ensure high customer satisfaction ratings in the Magento practice 

4. Continuously optimize Magento project delivery to be faster, with better quality, and with enhanced capabilities/scalability/robustness. 

5. Ensure all team members maintain and obtain Magento certifications to achieve partnership level goals and validate skill sets 


Detailed Additional Responsibilities 

  • Able to provide professional leadership, facilitate ongoing professional development, and research 

  • Able to communicate with prospects 

  • Support current clients 

  • Provide Lead and structure for the practice 

  • Identify process improvements, training needs, and practice initiatives 

  • Apply industry knowledge to support the ongoing development of the firm 

  • Proactively collaborate with teams in other countries (India and the US) to drive common, company-wide strategic goals 

  • Support sales/business development 

  • Conduct performance reviews 

  • Actively participate in Adobe and related partner meetings 

  • Promote our Magento thought leadership, marketing content creation, and promoting our practice (e.g. speaking at conferences, contributing to open source) 

  • Oversee building our Magento knowledge base, reusable assets, and documented processes 

  • Experience with Continuous Development/Deployment/Integration design and best practices 

  • Provide insight, lead technical discussions, and effectively communicating with internal and external stakeholders to demonstrate how the Magento solution will be leveraged to meet client business demands 

  • Build complex ecommerce system for clients in a variety of industries, with solutions targeting a variety of customer models including B2B and B2C engagements 

  • Provide oversight to Magento Tech leads and Developers in order for them to complete development tasks successfully 

  • Act as a Magento subject matter expert as it pertains to website architecture and work with cross-functional teams within McFadyen to help resolve any issues 

  • Provide accurate development estimates based on high-level business and/or technical requirements 

  • Lead and mentor Magento developers working on eCommerce solutions 

  • Roughly 50% (80 hours minimum billable utilization expected each month) 


  • 8+ years working in a Senior Management or Leadership role 
  • Bachelor’s degree - required 

  • Magento 2 experience - required 

  • Proven experience leading and growing a team of at least 8 direct reports and 10+ indirect reports 

  • Strong understanding of the Magento System Architecture, Design, Theming, Functionality Enhancements, Configuration 

  • Excellent communication skills (verbal and written) 

  • Able to assess project risks, particularly around resourcing and implementation process 

  • Experience in creating modules (payment, shipping, etc.) 

  • Experience in creating customizable plugins for Magento 

  • Good understanding of Zend framework preferred 

  • Familiar with Composable Architecture, exposure to MACH (Microservices based, API-first, Cloud-native SaaS and Headless) ecosystem 

  • Experience setting up practice will be a big plus 

  • Experience creating collaterals that would help the sales team sell solutions better 

  • Experience managing multiple enterprise-scale client accounts 


What we can offer you: 

  • A focus on career development and ongoing certifications 

  • Work with cutting-edge platforms and technologies 

  • Benefit from our flat management structure without a rigid hierarchy – great ideas can come from anywhere. 

  • A community of passionate technical and strategic professionals you will both learn from and teach 

  • Remote Work 

Additional Information

Your Core Values: Integrity, Motivation, Proactive, Team-Player 

Keywords: Magento Practice Lead, Adobe Magento, Magento 2, B2B, B2C, marketplace solutions, M2 Certified, Adobe Certified Expert-Magento Commerce Order Management developer, Adobe Certified Expert-Magento Commerce Developer, Adobe Certified Expert-Magento Commerce Business Practitioner, Adobe Certified Professional - commerce Developer, Adobe Certified Master Magento Commerce Architect, Adobe Certified Expert-Magento Commerce Front-End Developer, Adobe Certified Expert-Magento Commerce JavaScript Developer, Adobe Certified Expert-Magento Commerce Cloud Developer, remote work. 


McFadyen Digital is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability. 

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