Reproduce, document and escalate product defects to the Engineering Team.
Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers.Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation.
Identify and escalate priority issues that need immediate attention.
Collaborate with cross functional teams which requires strong presentation skills and attention to details
BA / BS degree in Computer Science or related technical field or equivalent work experience. MS degree is preferred.
9+ years development experience in JAVA (using OO Design and Analysis, Design Patterns, etc.)
High experience in Java 8 Required.
4+ years- experience building highly scalable, distributed and reliable Restful Web Services using Spring, Jersey, etc.
Should have knowledge on Cloud applications preferably on AWS.
Experience with relational DBs like MySQL and NoSQL Database like MongoDB, Solr / Lucene will be a plus.
Experience with Tomcat, Jax-RS, REST, JPA, IntelliJ, Groovy, Hibernate is must.
Experience with build technologies like Gradle, Jenkins will be a plus.
Experience with Test Driven Development using TestNG / Junit testing frameworks.
Experience working with version control like GIT.