Opening for Branch Operations Manager
Placement India
Gurgaon, India
2d ago

Transaction Review

Daily voucher reconciliation including escalation & remediation of errors.

Daily review & monitoring of critical GL accounts & ensure adherence to defined accounting norms & requirements

Daily review of mandatory reports (cash,non-cash, exception reports,TOD etc.)

Any errors / issue to be immediately escalated to next supervisory level 2. Transaction Processing

99.99 % transaction processing accuracy & adherence to TAT for execution of RTGS / NEFT transactions

Strict adherence to defined operating procedures for issuance of DD / PO, Cheque books, Clearing related transactions at branches

Complete ownership of unprocessed / un-executed transactions at EOD & ensuring these are processed the next working day.3. Cash Processes

Strict Adherence to Cash Procedures including vault custody & operations

Nil instances of unresolved cash excess / shortage incidents at branches

Strict adherence to CRL limits & proactive management of cash & customers to avoid repeat breached 4. Operations & Fraud Loss

Nil instances of Fraud Loss at the branch

Avoid Operational loss due to errors / non adherence to process Deliverable Management

Ensure accurate recording, storage & handsoff of deliverables issued at branch (includes, debit cards, welcome kits, personalized chequebooks)

End to End reconciliation of unused numbered stationary including safe custody

Ensure delivery of returned cheque instruments to the customer within defined timelines

Customer Onboarding

Adherence to Account Opening Procedures and verifying completeness of forms & related KYC documents

Drive FTR of 98 % & strict adherence to TATs. All discrepancies to be resolved within 3 days of TAT

All deferrals should be resolved within 5 days ageing & NIL deferrals on KYC documents

Account Opening on Scan : No instances of ageing >

5 days for original not received by NOC / RPC

Other Bachelor Degree

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