We are seeking a dedicated technical writer to join our growing company. You will collaborate with other tech writers, programmers, and creators to develop useful and engaging content to grow our client’s user base.
Your duties will include updating and managing the company’s knowledge base regularly and working with developers to create new documents as we release new updates and fixes to software bugs with the platform(s).
Technical writers are expected to assume the following responsibilities :
Create and refine technical information and other materials for explaining products and services
Write troubleshooting and bug fixes articles
Use a template for content
Ensure projects are completed on time and meet quality standards
Suggest best practices and optimizations throughout content generation projects
Collaborate with fellow technical communicators
Manage complex information and multiple projects within content specifications
Use company brand voice and messaging for written pieces to reinforce the company culture
QA content for errors
Provide feedback, and recommend changes whenever possible
Create technical documents that convey accurate messaging for the project / client’s platform(s)
Regularly participate in status and writing staff meetings
Experience - 2 to 4 years
Bachelor’s degree in a relevant technical field preferred
2+ years of experience in technical writing or software documentation
Proficiency in word processor programs such as Microsoft Word, Google Docs, and PDF Software such as Adobe Acrobat
Proficiency in GitHub (GUI) preferred
Excellent written and verbal communication skills
Attention to detail
Fluency in English
Healthy analytical and critical thinking skills
Time management and organizational skills
Basic knowledge of Markdown and HTML is a plus
Experience with digital media formats preferred
We’re looking for a technical writer with a recent portfolio; please submit sample articles that have been published within the past three years for consideration.
Older samples will be accepted only if accompanied by newer works.
Work Timings - Night Shift - ( 6.30 pm to 3.30 am)