Technical Writer ( Ref-IDC-2022)
Merkle Sokrati
Pune, Maharashtra, India
5d ago

Job Description

We are seeking a dedicated technical writer to join our growing company. You will collaborate with other tech writers, programmers, and creators to develop useful and engaging content to grow our client’s user base.

Your duties will include updating and managing the company’s knowledge base regularly and working with developers to create new documents as we release new updates and fixes to software bugs with the platform(s).

Technical writers are expected to assume the following responsibilities :

  • Create and refine technical information and other materials for explaining products and services
  • Write troubleshooting and bug fixes articles
  • Use a template for content
  • Ensure projects are completed on time and meet quality standards
  • Suggest best practices and optimizations throughout content generation projects
  • Collaborate with fellow technical communicators
  • Manage complex information and multiple projects within content specifications
  • Use company brand voice and messaging for written pieces to reinforce the company culture
  • QA content for errors
  • Provide feedback, and recommend changes whenever possible
  • Create technical documents that convey accurate messaging for the project / client’s platform(s)
  • Regularly participate in status and writing staff meetings
  • Qualifications

    Experience - 2 to 4 years

    Qualifications :

  • Bachelor’s degree in a relevant technical field preferred
  • 2+ years of experience in technical writing or software documentation
  • Proficiency in word processor programs such as Microsoft Word, Google Docs, and PDF Software such as Adobe Acrobat
  • Proficiency in GitHub (GUI) preferred
  • Excellent written and verbal communication skills
  • Attention to detail
  • Fluency in English
  • Healthy analytical and critical thinking skills
  • Time management and organizational skills
  • Basic knowledge of Markdown and HTML is a plus
  • Experience with digital media formats preferred
  • We’re looking for a technical writer with a recent portfolio; please submit sample articles that have been published within the past three years for consideration.

    Older samples will be accepted only if accompanied by newer works.

    Work Timings - Night Shift - ( 6.30 pm to 3.30 am)

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