Service Delivery Officer-BRANCH BANKING-Branch Banking

Kotak Mahindra Bank

Aurangabad, Maharashtra, India, IN

2d ago

JOB ROLE :

Handling personalized service requests of customers.

Generation of timely business MIS.

Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

Coordination with CPC / RPC / Investment desks for account opening of customers.

Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT :

Developing and maintaining banking relationships with a select group of high net worth customers

Excellent communication skills with customer service orientation

Courteous and polite.

Good knowledge of Microsoft excels.

Understanding of banking norms and processes.

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