NetSuite ERP/CRM & OpenAir Administrator
MarketOne International (India)
Bangalore, Karnataka, IN
4d ago

Job Responsibilities :

· Coordinate and deliver day-to-day NetSuite / OpenAir support requests

· Work with business users and responding to functional questions and / or inquiries

· Help users get familiar with NetSuite’s functionality as needed

· Assist in reviewing and troubleshooting technical problems

· Work with NetSuite’s Technical Support as needed to resolve problems

· Document the resolution to common issues and update the internal Knowledge Base

· Work with internal teams on managing and delivering NetSuite / OpenAir-related projects, including the following :

· Work with users on identifying key improvement areas and documenting requirements

· Plan, estimate and execute the delivery of end-to-end NetSuite / OpenAir solutions

· Configure NetSuite to meet the specifications of the project(s) in question

· Coordinate and / or assist with user acceptance testing to ensure the quality of the deliverable

· Communicate project status with internal key stakeholders

Requirements for this role :

· Bachelor's degree and 6+ years’ experience in a Technical role with a Minimum of 4 years of Functional Business Systems (ERP) / CRM experience

· Experience working / integrating Marketing Automation Data in to the CRM layer

· Proficiency designing and delivering reports in NetSuite / OpenAir

· Demonstrated proficiency in configuration and functional setup for ERP systems

· Experience with NetSuite development including workflows and custom scripts.

· Knowledge of security and permissions in NetSuite. (both financial and CRM).

· Demonstrated accounting knowledge

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