Customer support
TandA HR Solutions
Bengaluru / Bangalore, INDIA
4d ago
source : TimesJobs

2) Experience- 0 2 Years 3) Salary - 12-20K PMSalary Package details Rs. 12000 to 17000 / - (Fixed Pay / Month) Incentives (Sales Targetbased).

4) Location- Bangalore 5) Gender- Male 6) No cab Facilities 7) Day Shifts only - Timings 630 AM to 330 PM on Weekdays and 1030 AM to 730 PM on weekends 8) 6 days Working JDLooking for candidates with the right skill set / Behaviour which is mentioned below.

Candidate should have positive attitude & should contribute to the goals of the organisation. JOB DESCRIPTION Receive inbound calls and respond to customer inquiries (Australian international process).

Should possess good verbal and written English communication skills. Resolve customer complaints via phone, e-mail, or social media.

Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds or exchanges.

Warming calling to prospects. Communicate and co-ordinate with internal teams. Should have descent keyboard and mouse handling skills.

SKILLS REQUIRED Should Possess good verbal & written in English. Ability to work under pressure. Be precise at work. Should be a quick learner.

Take ownership on calls / Emails & ability to solve customer complaints. Should have the tenacity to learn & up skill. Should be good with MS Office skills.

LOOKING FOR FOLLOWING ATTRIBUTES OR BEHAVIOUR IN A CANDIDATE Should be adaptable & Flexible Being Punctual Work together with teams Positive orientation towards work

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