Overview
Intergraph Smart® Cloud is Hexagon PPM's Software as a Cloud Service environment for delivering Hexagon Process Power Marine applications in a high-performance, secure, and reliable fashion.
We are looking for an experienced Cloud Managers to ensure that platform is up and running reliably 24x7, properly manage and maintain infrastructure, proactively monitor all the applications and services in the real time, resolving and preventing the problems, so on.
Responsibilities
Managing day-to-day health and performance of all servers and systems within the Hexagon Public Clouds
Develop tools and processes for automating Windows infrastructure and applications
Optimizing server performance to scale with growth of the infrastructure environment
Troubleshooting enterprise level infrastructure, solving business impacting issues and day-to-day incidents.
Bringing in technology, tools and global best practices of cloud operations that combine innovation, efficiency, and compliance
Run Operations, Health checks, Dashboards to have seamless support and availability to customers.
Enhance current monitoring to improve the availability of smart cloud and cost-effective solutions.
Enhance Process to run the operations as Process dependency.
Establishing Process controls & Risk Management.
Focus on technical KPI’s, SLA’s and MTTR / MTTD to Increase customer satisfaction and overall cloud availability increase.
Experience on AI-Ops, Machine Learning, Orchestration and Automation.
Educational Qualifications
Minimum 12+ years’ experience working on enterprise level systems within a data centre environment in a similar role.
Master / bachelor’s degree in engineering IT / CS or equivalent post graduate IT qualification
Appropriate certifications : Azure, AWS, Citrix CCP, Agile, PowerShell etc.
Skills Required
Strong working knowledge of Microsoft Azure
Experience of supporting and building virtualized environments (Citrix, Hyper-V, Azure) and public cloud
Expertise in ITIL Process and implementation.
Experience in monitoring resources and applications in cloud environments
Experience in Application Virtualization systems
Experience in Management, Administration & Engineering of a 500+ server multi-datacentre environment.
Knowledge in IT enterprise infrastructure design including datacentres, virtualization, enterprise storage, and disaster recovery / business continuity.
Knowledge of Microsoft Windows Server, including : Windows 2008, & 2008 R2, 2012 R2, 2016, 2019 , Linux OS, SQL DB and Oracle DB etc.
Experience in Containers and Kubernetes
Knowledge of XenApp 7.5+, XenServer 6+, Netscaler 11+
Experience in some of the following areas would be beneficial : Office 365, SCVMM, SCOM, SCCM, Microsoft SQL Server, WSUS, PowerShell, Hyper-V, Rapid 7 etc..
Knowledge on Okta, SSO, MFA, Cylance and Rapid 7 etc.
Hexagon Diversity Commitment
The Company seeks to actively recruit, continually develop and retain talented people from diverse backgrounds and origins.
The Company also is an equal opportunity employer, committed to providing equal opportunities to all qualified employees and applicants for employment.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other status protected by any applicable law.
All employees will be treated with equal respect and will have an equal opportunity to contribute fully to the Company's success based on their individual skills and interests.
