Technical Writer
Sahasya Global Solutions
3d ago
source : Shine

Technical writer

Technical Writer Bangalore

4.0 Year(s) To 7.0 Year(s)

Job Profile

Responsibilities and Duties

Work closely with various teams , SMEs , in Cloud and gain understanding of different functions and their documentation requirements

Work with the cloud teams in documenting

Standard operating procedures (SOPs)

Prepare newsletters

Aid in preparing presentation decks

Maintain the documentation throughout their lifecycle

Assist in preparing custom reports

Design and develop written operations related information (for example , user / configuration / troubleshooting guides) , for a variety of audiences (Cloud users , and customers).

Required Experience , Skills and Qualifications

4 - 7 years of experience as a Technical Writer.

Exceptional communication (both written and verbal) and team playing skills.

Exceptional skills in MS Word , MS Excel , MS Presentation , MS SharePoint

Ability to quickly and efficiently translate complex technical information to create simple and easily understandable documentation.

Attention to detail and customer - first attitude.

Desire and ability to learn

Experience in creating online help for portals , FAQ , how - to.

Hands on experience in creating video tutorials would be an added advantage.

Capable of working independently with minimal guidance.,

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