Team Leader - CDD Operations
Standard Chartered
Chennai, India
1d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base.


  • Support as part of CET
  • Primary responsibility for ensuring accurate and timely completion of CDD applications / renewals, identification of required documentation, sourcing of underlying documents, and maintenance of eCDD static data. KEY RESPONSIBILTIES :
  • Build a CDD profile on ecdd+ using public sources and various BIS as available
  • Engage with RM’s, IMO and clients as required to obtain any missing documentation.
  • Ensure timely and quality delivery of cases assigned
  • Understand and comply with all relevant policies and procedures issued by the Group / CIC FCC.
  • Support MIS / Tracking of deliverables for self and team
  • Escalation of issues on profile production to CDD Checker / Supervisor / Manager.
  • Serve as a backup for Line Manager for key deliverables in his / her absence Knowledge / Skills / Experience Required :
  • 4-6 years’ experience in Financial Services Industry.
  • Basic understanding of financial services and its various underlying products desirable.
  • Needs to have an excellent understanding of sourcing information from various datasources, and in several cases utilizing financial reports, and audited statements for such purposes.
  • Should have a keen eye for detail and needs to present his / her case accurately.

  • Previous experience in use of datasources will be ideal.
  • Basic experience in AML domain would be an added advantage.
  • Written and spoken English needs to be at par with business standards considering the amount of interaction required primarily through written communication.
  • Problem Solving Skills ability to think Out of the Box’ and independently work around issues that arise from time to time.
  • Language skills (other than English / other Indian languages) a plus but not mandatory for the required role.
  • Knowledge of the CDD / eCDD systems and processes and of the different requirements of certain countries will be an added advantage. KEY LIAISON :
  • Reports to : Manager, GBO Client Due Diligence, GBS, India
  • Other internal : Global Segment Heads, RMs / IMO, CRC FCC COE, and CDD Risk Managers.
  • Apply
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